2.6
226 reviews
Government
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

NWC Mobile App provides ease of use, convenience, and seamless access to our
services anytime, anywhere. Providing a wide range of features, we aim to empower
you with complete control over your water service experience with the National Water
Commission (NWC). 
         Our app enables you to report water theft and leaks promptly, contributing to water
conservation. 
         Access your account information effortlessly, including billing details, payment
history, and current balance. 
         Track your service requests in real-time through our app. From applying for new
services to requesting disconnections or reconnections, we keep you informed at
every step of the process. 
         Stay informed about any service disruptions in your parish through our app. 
         Say goodbye to waiting in lines. Our app offers a secure and hassle-free payment
process. 
         Your feedback matters! Share your thoughts, suggestions, and experiences 
         Provide self-service option to Landlords/property owners to manage their account 

         Tenants can request access from their landlords, eliminating the need for back-and-
forth communication and simplifying the process of gaining access to account
information. 
         Empowering Landlords: Landlords can now manage access permissions for their
tenants with a few taps. Granting access or handling requests has never been
easier.
Updated on
Sep 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
222 reviews
dyte hunt
December 25, 2024
Just installed, added 1 account, received an error when trying to add others. It won't send the confirmation message via text and using the mobile option produces an error. Kind of hard to assess when basic features can't work. So reading Nwc responses to similar complaints, I see where the "geniuses" at Nwc have decided to use only the phone numbers and emails on file to send the otp messages to. Some of that information is decades old for most people, and most are not even used anymore.
13 people found this review helpful
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janeille simmsrpt
April 2, 2024
This app was doing well until a few months ago. Still showing the same balance (-599.00) and even showing no water used for 2 months. I had to call NWC to find out my actual financial standing with them.....there was a balance!!!!. They could've disconnected my service with misleading information on the app. I hardly stay at the house where that account is.....so I was really confused. Don't follow the app's info unless they fix it!!!!!!
34 people found this review helpful
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Anne Lindsay
December 30, 2025
Why can't i download my bill? This app is not efficient and challenging to use. It is limited. I have registered for e- ill. I no longer get bills by email but rather a notice that a bill has been added but i cant access it. I just want my bill. Is that too much to ask?
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What’s new

Performance Improvements

App support

About the developer
National Water Commission
nwcmobileapp.jm@gmail.com
5th Floor, Sagicor Building28-48 Barbados Avenue KINGSTON Jamaica
+1 876-322-9982