This app, since the day I even started using it (a little over 2 years), has just had issue after issue. When one problem gets fixed, another one starts. The app pretty much decides on its own when it will and will not load content, menus, devices, etc. I've restarted, rebooted my phone, uninstalled, reinstalled, and still, issue after issue. Devices don't connect, photos/videos don't sync. Please get yourselves together.
160 people found this review helpful
I have trouble casting to my quest 2 just about every time I try. Sometimes it says there's no Internet (even when both my phone and quest are connected), and sometimes it just kicks me out entirely. You guys keep directing people to your help desk, but a better solution would be to actually take advice and fix the issues. I would love to give the app a higher amount of stars, but the annoyances far outweigh the conveniences.
29 people found this review helpful
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Updated review: 2 to 4 stars bc I finally got it to work. My brother gave me his set before I buying an expensive VR set. I don't use it as much as I thought I would. I'm subscribed to Supernatural which I'm about to cancel bc I don't use it much. Not the apps fault though! 2 STARS: Pairing the quest 2 with my android via Bluetooth is a nightmare. I've tried troubleshooting every way mentioned. 2 hours wasted and I still haven't figured it out.
15 people found this review helpful
Facebook Technologies, LLC
November 17, 2023
Thank you for posting about this, we appreciate your feedback.
We highly recommend reaching out to our Support Team so we can gather more info on what's happening, and ensure you've got a smooth VR experience: https://www.meta.com/help/support/.
See you soon in VR!