![](https://play-lh.googleusercontent.com/a/ACg8ocIRreej5sR4PPP2W7hqlwcSrDOQV-SyONKTZb37wX_ctIeQtg=s32-mo)
dylan
Absolute trash. This app fails on every level. First of all, chances are you won't even be able to open the app because of a "server error". The user interface in unintuitive, looks like it was designed 10 years ago and never updated. Interactions with the app feel sluggish and laggy. Performance is inconsistent. Overall user experience is absolutely horrendous. If you plan on using mobile banking I recommend closing your account with BOC and openning one elsewhere.
54 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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App looks terrible on new smartphone screens with the 19.5:9 aspect ratio (phones with the notch). It looks ugly, text is small & hard to read, some buttons can barely be pressed cz they are almost out of the screen. The app is slow as well. The app is fast and looks great on iOS devices, so it's sad to see it this bad on Android. However the app works, but a new GUI is very much needed.
675 people found this review helpful
Bank of Ceylon
July 19, 2022
Hi,
Thank you for your valuable feedback.
The process is ongoing to give you a best experience.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
User Interface is very poorly designed. It is not user friendly. We need to contact the developer inorder to understand the errors the app shows. The third party transfer feature is consisting with numerous steps which you need to follow a banking exam prior to start using it. Radio buttons are so tiny that you must buy a magnifier to see it properly. Who ever developed this, has done a cheap job. This App need a complete redesign and need to review existing features to make them user friendly.
294 people found this review helpful
Bank of Ceylon
July 19, 2022
Hi,
Sorry for the inconvenience caused to you.
Please try again and let us know the status.
Feel free to contact ebank@boc.lk