Ominiflow WhatsApp Team Inbox

Ominiflow Enterprises

About this app

Ominiflow – Team Inbox for WhatsApp Business

Ominiflow is an all-in-one WhatsApp Business communication platform that helps businesses manage customer conversations, automate workflows, collaborate with teams, and grow sales using the official WhatsApp Business Platform.

Whether you're a startup, SME, or enterprise, Ominiflow enables your entire team to handle customer conversations from one secure, shared inbox.

Key Features
📥 Shared Team Inbox
One WhatsApp number for your entire team
Assign conversations to team members
Internal notes and conversation history
Real-time collaboration
💬 Official WhatsApp Business Messaging
Send and receive messages through the official WhatsApp Business Platform
Support multiple agents
Rich media support including images, videos, documents and location
Fast and reliable message delivery
📢 Broadcast Campaigns
Send promotional and utility messages
Audience segmentation
Scheduled campaigns
Campaign analytics
Delivery reports
🤖 Workflow Automation
No-code automation builder
Auto replies
Welcome messages
Away messages
Keyword automation
Business process automation
🤖 AI Chatbot
Answer frequently asked questions
Automate customer support
Route conversations intelligently
Reduce response time
📊 Analytics & Reporting
Agent performance
Conversation analytics
Response time tracking
Campaign performance
Customer engagement insights
🔗 CRM Integrations

Connect Ominiflow with your existing business tools, including:

Salesforce
Zoho CRM
HubSpot
Perfex CRM
SuiteCRM
ERP systems
Custom APIs
Webhooks
🔐 Secure Platform
Role-based access
Secure cloud infrastructure
Team permissions
Conversation logs
Business-grade security
Perfect For
Customer Support Teams
Sales Teams
Marketing Teams
E-commerce Businesses
Healthcare
Education
Finance
Travel
Real Estate
Agencies
Service Providers
Why Choose Ominiflow?

✔ Official WhatsApp Business Platform integration

✔ Shared inbox for unlimited team collaboration

✔ Powerful workflow automation

✔ AI-powered customer engagement

✔ CRM and ERP integrations

✔ Campaign management

✔ Real-time analytics

✔ Fast, secure, and scalable

Important

Ominiflow works with the official WhatsApp Business Platform. A supported WhatsApp Business account may be required for certain features.

Need help getting started? Our onboarding team is ready to assist you with setup, migration, and integrations.

Download Ominiflow today and transform the way your business communicates with customers on WhatsApp.

What’s new

What's new in 4.6.12

• More reliable chat and media handling
• Quick replies improved (loading, errors, retry)
• AI bot enable/disable controls
• Chat list and status display fixes
• Login “remember me” improvements
• Better performance and smaller app size (R8)
• Android edge-to-edge display updates