OneAssist: Protection+Warranty

Oneassist

About this app

We are India’s highest-rated protection expert for everything that matters to you the most across Personal Electronics, Home Appliances, Personal Finances & Lifestyle !

Explore our range of innovative Assistance & Protection solutions that will make your everyday life easier and will offer you complete peace of mind with unparalleled convenience and savings.

Plans that we offer

- Protection against Accidental & Liquid Damages for all phones
- Extended Warranty for TV and other appliances
- Fraud protection plan for cards and wallets

OneAssist advantage

4.6 stars rating on Google with 38,000+ reviews
1.4 Cr active customers
300+ brand covered
Service across 19,000+ pin codes
Industry-best repair timelines

The app is designed to bring OneAssist closer to you

Buy protection plans for your gadgets and appliances
Access to exclusive plans like OA Select, WarrantyCare
Sell old mobile phones
Raise claim requests
Track your claims real-time
Check membership details & more

Key categories that we protect:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
- Dark web monitoring

Ratings and reviews

⭐⭐⭐⭐⭐ I had a good experience with OneAssist overall. Initially, they did ask for quite a lot of details and documentation, which felt a bit overwhelming. But once everything was submitted and approved, the claim amount was processed almost instantly. The quick payout definitely made up for the long questionnaire. In the end, they stood by their policy and delivered, so I’m satisfied with the service.

⭐ 1 Star – My claim with One Assist was unfairly rejected solely because the device was once replaced by the brand, even though it was genuine and under official warranty. Terms were unclear, all documents were submitted, yet the claim was denied. This is misleading, a clear deficiency in service, and shows lack of transparency. I will be filing a consumer complaint. Not recommended due to unreliable claim settlement.

Never purchase an insurance policy from One Assist. It's been more than a month since I filed a complaint, but my Kodak TV still hasn't been repaired. I'm not receiving any help from One Assist; they keep giving me one date after another, and I'm not getting any solution from them.