1.8K reviews
Content rating
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About this app

One Medical is reimagining the doctor’s office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? Get answers to a medical question in the middle of the night? With One Medical, your doctor’s office is at your fingertips, 24/7.

Here’s some of what you can do in our app:
● Schedule an in-office or remote visit in a state where we have offices
● Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat at no extra cost
● Receive reminders for upcoming visits and service recommendations
● Send and receive secure messages with a provider
● Request prescription refills and renewals
● Access your health records and care plans
● Manage bills, copays, and insurance
● Find offices close to where you live, work, and travel

Only One Medical members can access the app. Download the app and join One Medical today.

About One Medical

We’re a membership-based primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for.

We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

All One Medical patients enjoy:

● Compassionate providers who take time to listen
● Appointments that start on time
● Drop-in lab services at One Medical offices
● Referrals to top specialists when needed

Learn more about membership at onemedical.com or ask your employer if One Medical is one of your employee benefits.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 6 others
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.76K reviews
Jennifer Lawley
November 21, 2023
Just joined and have had to fill out the questionnaire twice (super annoying since I have a lot of medical issues requiring a lot of medication, so inputting all of this information takes a while). I'm not sure I have the patience to fill it out again. There really needs to be an auto-save option for the form or something to make this process less painful and clunky. Suggestion: add more options for illnesses/diagnoses, so all we have to do is check a box.
20 people found this review helpful
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Angel Brown
August 12, 2022
Another update: Support contacted immediately and helped me resolve the issue Update: the app is no longer launching on my Android S10. Worked perfectly initially so I'm not sure what's going on now. I've uninstalled and reinstalled but that didn't fix the problem. Works fine on my iPad but that defeats the purpose of having the convenience of having access at all times on my cell. Any feedback from support would be helpful. Easy to use, not buggy. Must have if you're a patient with One Medical.
21 people found this review helpful
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Dariana Fox
August 17, 2020
This app is pretty much trash on Android. The ability to take a clear photo of your insurance card is not possible. I have a Samsung S10. Push notifications are inconsistent. Thank goodness I get email reminders. The questionnaire is not adaptive. Respond with "None of the above" and the following prompt asks you for more details 🙄. This app has a ways to go before it's useful for more than simply booking an appointment.
38 people found this review helpful
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1Life Healthcare, Inc.
August 17, 2020
Hi there, so sorry to hear about your experience. If you message these details to techsupport@onemedical.com our team can look into wha is happening

What's new

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

New Treat Me Now Intro screen