1.52K reviews
Content rating
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About this app

Named one of the "Most Innovative Companies" in 2019 by Fast Company, One Medical is reinventing the doctor’s office for adults and children.

We make it faster, easier, and more enjoyable to get exceptional primary care whenever you need it — with same- or next-day appointments at 125+ offices across the U.S. and 24/7 virtual care from anywhere, .

The One Medical mobile app makes it easy for members to get care and manage their health on the go. Use the app to:

► Book and change appointments, in-office and remote
► Video Chat with your providers
► Use Treat Me Now to get care for common issues
► Message your medical team
► Renew prescriptions
► View your health history, lab results, and more
► Get reminders about lab work, screenings, vaccines, and follow-up visits
► Find One Medical locations and office/lab hours

About One Medical

We’re a membership-based primary care practice truly designed around your needs and your life.

We focus on building real relationships with patients of all ages and using technology to simplify every aspect of getting care. From illnesses and injuries to mental health to preventive care, think of us as your healthcare home base.

Not a One Medical member yet? Join today for just $199 a year at onemedical.com or ask your employer if One Medical is one of your employee benefits.

In addition to our easy-to-use app, our members enjoy:

► Same- or next-day appointments, in-office and remote
► Visits that start on time
► Beautiful, calming offices with on-site labs
► More time with compassionate providers who listen
► Most major health insurance plans accepted

To learn more, head to www.onemedical.com to see our full range of services.
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info, and Messages
Data is encrypted in transit
You can request that data be deleted
1.52K reviews
Colin Cahill
October 30, 2022
Lots of bugs and UX issues. But I have found that to be true for the OneMedical web app as well. Update 10/2022 I've been through three different phones with this app. I can say confidently that this app, top to bottom, is total dogshit. Functionally, user experience, best practices. The only way this app makes sense is if there was a lab experiment to attempt to hyper concentrate incompetence in one app without inciting a quantum level chain reaction, resulting in gravitational collapse.
5 people found this review helpful
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1Life Healthcare, Inc.
February 11, 2022
Hi, so sorry to hear about this. If you could please send examples to techsupport@onemedical.com our team can investigate and surface to the appropriate development teams
Angel Brown
August 12, 2022
Another update: Support contacted immediately and helped me resolve the issue Update: the app is no longer launching on my Android S10. Worked perfectly initially so I'm not sure what's going on now. I've uninstalled and reinstalled but that didn't fix the problem. Works fine on my iPad but that defeats the purpose of having the convenience of having access at all times on my cell. Any feedback from support would be helpful. Easy to use, not buggy. Must have if you're a patient with One Medical.
3 people found this review helpful
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Dariana Fox
August 17, 2020
This app is pretty much trash on Android. The ability to take a clear photo of your insurance card is not possible. I have a Samsung S10. Push notifications are inconsistent. Thank goodness I get email reminders. The questionnaire is not adaptive. Respond with "None of the above" and the following prompt asks you for more details 🙄. This app has a ways to go before it's useful for more than simply booking an appointment.
14 people found this review helpful
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1Life Healthcare, Inc.
August 17, 2020
Hi there, so sorry to hear about your experience. If you message these details to techsupport@onemedical.com our team can look into wha is happening

What's new

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

Minor bug fixes and improvements