TELUS Health Student Support

Morneau Shepell Ltd

About this app

Created by clinical and cultural experts, the Student Support app (formerly My SSP) helps students succeed by providing access to the TELUS Health’s Student Support Program (Student Support). Students can access the program anytime, from anywhere, to connect with multilingual clinicians. Our team is experienced in working with students from diverse backgrounds, who understand the challenges that students face.

Ratings and reviews

I used the chat feature when I desperately needed support. The "professional" disconnected after 10 minutes (It hadn't been more than 30 seconds since they asked me a question which I was typing a response to when they left. I didn't close the app or anything.) There also seemed to be a language barrier (I only speak English).

Unworthy of my time and unprofessional This app was good, but it has been going downhill. Using the texting services lately makes me even more bothered, irritated and annoyed. Some counselors are good, but it depends on your luck. Others type really slowly and waste my time. I just see them repeat what I say without considering my problems and giving advice. Inconsiderate and disappointing, that's the least I could say. Any random person who studied basic psychology will communicate better

If I could give this app less then 1 I would. They sent me to therapist who have 1 star ratings. They told me theyd call me back in a week and didn't. It's so awful to play with peoples mental health like this. Students are needing support and to have this as their only resource is just dangerous.