Ooma Setup

Ooma

About this app

Telo Setup app allows Ooma customers quickly:
-activate a new Telo or Base Station
-activate 4G Adapter
-reconfigure existing Telo
-check Telo status
-check 4G Adapter's signal strength

More changes and improvements coming soon. Please email to [e-mail] if you have suggestions or ideas on how to make this app better.

P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.

Ratings and reviews

Using this app was a bad experience. Any time you open another app to look up anything related to setup or otherwise, the entire setup process starts over. Also, the Wi-Fi setup did not work at all through Bluetooth or wired connection when the unit was 20ft from my router. It did work when right next to the router. That took a long, frustrating time to figure out. I almost packed up and returned everything. Now that the wireless base is connected, it works at distance.

As many other reviewers have said, this Ooma setup ap is not ready for prime time. Just like most of the other users, I could pair my android with the Telo Air 2, but when it came to clicking the next button in the ap to connect the ap to the Telo Air 2, the displayed connecting circle just goes around and around and after a minute or so, the message 'could not connect to Telo' is displayed. I tried this multiple times with the same results. 500 character limit or I would tell you more!!!!!!!!!!

Easy to use to set up the 4G Phone Genie model. However ooma's my.ooma account manager is full of little bugs, like input fields that don't behave correctly (like all the phone fields don't format numbers right for you and throw an error so you can submit forms until you manually type in the number correctly, and there is no hint to how it should be entered). More importantly though: I even received an un encrypted email receipt of my order from them and a temporary password one too!

What’s new

-Bugfixes and minor improvements