
Michael Fritz
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7/2022: I don't like that I can't set a work schedule. It's always running. If I don't use it for half an hour I need to open the app again to unlock doors, and that can take several seconds. If someone else needs to pass through the same door it's very awkward to step aside and let them unlock the door for me, especially if they are security minded. Update 9/2025: I guess the proposed update was declined. The app regularly requests users to rate 5 stars. I won't.
1 person found this review helpful
Openpath Security, Inc.
July 10, 2022
That’s a great feature, Michael! I submitted that to our Product Team for consideration. We’re sorry to hear about your app experience. Unfortunately, with the new Android OS, the “when in use” setting doesn’t work the way it did before. We are working with Android on a fix for this which should be available on our next update.

Alex Gariti
This is a very disappointing app. Unfortunately, my apartment building makes this app the only way to get into certain doors. The app is running all the time and logs me out constantly, so I have to sign in again and again. Plus if your phone dies, not only can't you call anyone, you can't get into your building. This is a classic example of technology making life harder.
54 people found this review helpful
Openpath Security, Inc.
April 8, 2024
Hi Alex Gariti, our apologies you are experiencing some difficulties with the Open Admin 3 app.
We suggest visit our Support Community at https://support.avigilon.com for information/assistance or contact our Support Team for support, to find the root cause via our options at https://www.avigilon.com/support/openpath

Matt Messinger
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The only thing this app is good at is keeping its users from gaining entry. It very rarely works and is wholly ineffective. Anyone thinking of using openpath should move right along. This app really does not work well, and sometimes, I find myself being stuck outside for several minutes because the app won't work. For something that is supposed to provide safety, it makes me feel less safe, as I am stuck outside for extended periods of time.
28 people found this review helpful
Openpath Security, Inc.
April 26, 2023
We're sorry to hear about this, Matthew. The behavior you described could be caused by a number of reasons. I suggest using the "send feedback" option from the app (if you haven't done that yet). This opens a support ticket that includes the app logs from your phone, which can help the team determine what is causing the issue you're experiencing.