Oracle Field Service

Oracle America, Inc.

About this app

By installing this app you agree to the End User License Agreement terms at http://www.oracle.com/technetwork/licenses/eula-ofsc-mobile-android-17may2017-3876459.pdf

Oracle Field Service allows workers to easily access, execute and manage work-related activities and ongoing communications from their mobile device. This includes retrieving activities, managing routes, viewing activity details, providing activity updates, managing inventory, communicating with peers, etc. The app works when the mobile worker does not have internet connectivity and automatically synchronizes any actions taken while offline when connectivity is established.
When used with Oracle Field Service Smart Location, Professional or Enterprise, functionality is extended to continually gather a mobile workers coordinates when the app is running in the background.

Note: Use of this application requires an active Oracle Field Service subscription and features will vary based on the subscription services. Please see the latest supported OS/browser versions here: https://www.oracle.com/system-requirements

Ratings and reviews

This is the worst app for company use could have been selected. AI for routing failed immediately and locks up the GPS. The key strokes to get a simple task done is stupid. To load a picture takes approximately 15 ķey strokes. Why? Part management is bad and 2nd visits to sites gets lost. This program has made my work life 3x more frustrating. It's junk.

I would give 0 stars if I could. They pushed out a new update, it takes 10 seconds to a full minute to go anywhere within the app. The design is awful and banners way too large for the screen take up all the important info. And they compiled most of the actions I need behind more button options. It literally makes me want to slam my phone into a wall. Impossible to use and get the information I need to do the job in a timely manner

UPDATE: the previous issue was resolved after an update but now I have a new issue. if the app has been open longer than a half an hour on my phone and I try to scroll through a work order then try and tap on anyting it's snaps back up to the top of the work order. This makes it impossible to open up a trouble call history or 2 highlight an address to open up in maps

What's new

Improved support of Android 14
Minor bug fixes