Ma Box Internet

Orange Côte d'Ivoire S.A

About this app

You'll love managing your connection with Mabox Internet: manage your bills, share your Wi-Fi, and troubleshoot in a flash 📡

1️⃣ Welcome to the world of Orange Fiber! 🥳

Check your eligibility to see if your area is covered by Orange fiber optics.
Ordered a box? Track your order (use your customer reference number).

2️⃣ My plan – everything you need to know about your subscription 📋

View all the benefits of your internet plan (speed, expiration date, etc.).
Check your usage allowance in real time, so you're never caught short.

Upgrade your plan in just a few clicks to get faster speeds.

3️⃣ Guest Wi-Fi – Share your connection securely 📶 (You can share different passwords)

Connect your friends at home with a QR code, without giving out your password 📲.

Want to change your Wi-Fi password? It's easy:

1. Click on "Wi-Fi Management"
2. Select the name of the Wi-Fi network you want to manage
3. Change the password and enjoy! 😎

4️⃣ Line Diagnostics – You're the expert! 🛠️

No more contacting customer service, do it yourself 💡:
*Identify the source of slow speeds with intelligent network analysis 🔍.

*Follow the guided steps to restore your connection yourself in 5 minutes.

*No more guessing: your router's status is right in front of you. Get notified in real time if there's an outage.

5️⃣ Bills – pay instantly! 🧾

1. Click on "Renew a subscription" or "Top up"
2. Choose the top-up amount
3. Pay with Orange Money (OM) or via a third party using a QR code

6️⃣ My requests – track your request 📝

Keep an eye on your interactions with us:

* Moving? Transfer your fiber line to your new home in a snap in Mabox.

* Need more speed? Click on the "My requests" button to change your fiber subscription.
* If needed, schedule an appointment with your technician to work on your box.
* Receive notifications on the progress of your request 🔔.

Why download Mabox internet?
It's the ideal solution for managing your Orange fiber bills and renewals in one click!

No more waiting for a technician! In case of a problem, restore your network yourself...
Your loyalty earns you rewards 🎁

Thousands of users manage their Fiber boxes directly in the app!
Download now and join the Mabox Internet adventure! 🚀

Our contacts:
Website: https://www.orange.ci
Facebook: https://www.facebook.com/orangecotedivoire
Instagram: https://instagram.com/orangecotedivoire
Twitter: https://x.com/CI_Orange
YouTube: https://www.youtube.com/@orangecotedivoire1

What’s new

GRANDE NOUVEAUTÉ — L'offre Satellite arrive sur l'application !

Création de compte Satellite
Créez votre compte client directement depuis l'application.

Réabonnement de ligne Satellite
Renouvelez votre abonnement satellite en toute autonomie.
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Suivi de commande détaillé
Consultez l'avancement de votre commande FTTH étape par étape, avant même l'activation de votre ligne.

Gestion des alias
Attribuez désormais un alias personnalisé à vôtre ND ou login fibre.