
Daniel Nelson
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Now I can't sign in at all. "Something went wrong. Try again." Successfully reset password, but same problem. Uninstalled and reinstalled. Don't use the app very often, so don't know when this started, but was happening about a month ago and is still happening (didn't try in between because was hoping it would be fixed by an app update). Even better than fixing signin would be: don't make me sign into a mobile app at all. Let me just sign into the router, like previous Netgear routers did.
46 people found this review helpful

Rupert Brun
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The design and functionality are superb, but all too often the app can't connect to the router, even though the phone is right next to it and connected to it. Fixing it requires the app to be uninstalled and reinstalled, and the router to be rebooted. This sometimes happens several times in a day, on multiple devices. The app for a product costing over £1,000 shouldn't totally fail this often! The fact there is so much information about three problems on their support site shows it is widespread
2 people found this review helpful

Bonnie Jensen
Horrible app. Very slow and won't connect 75% of the time, even when I'm sitting right next to my router. The app is updated, my vpn is off, my wifi is on, and STILL it won't connect to the router. Had to restart my phone, restart the app multiple times, restart my wifi over and over, and turn off my mobile data, and only then did it grace me with a connection. Pitiful.
1 person found this review helpful