Chiltern Railways - Tickets

1.51K reviews
Content rating
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About this app

Your free Chiltern Railways app helps make journey planning, accessing the latest travel information and buying your tickets even easier.

It’s simple and secure to purchase your Chiltern Railways e-ticket through the app, download to your phone and use for your next journey. And if you’re planning to travel anywhere else on the GB rail network, you can buy your ticket on the Chiltern app too.

And when you buy train tickets through our app, we’ll never charge you a credit card, debit card or booking fee. So, it’s goodbye pesky queues at the ticket office. And hello cheapest Chiltern fares around!

Download and register the Chiltern Railways app to:

- Always find the cheapest fares available in your search results

- Get an instant e-ticket for many Chiltern Railway journeys, saving time at stations

- Enjoy fee-free fares. You won’t ever pay credit card, debit card or booking fees when you book direct from Chiltern

- Group save bookings for three or more customers can be purchased via the app

- Quickly find your recent journeys in our new My Account section, where your details are securely maintained in the app for quick and easy repurchasing

- Get up-to-the-minute updates on your train status with live departure boards, busyness indicators, number of carriages and platform numbers

- Purchase tickets for any British train journey – and did we say NO BOOKING FEES

Getting your ticket
E-tickets may look like a humble barcode but when they’re stored in your app’s Booking section, they become the quick and easy way to travel, so no need to interact with anyone or anything when in the train station or onboard a train.

Picking up tickets from a ticket machine
If you plan to pick up your tickets from a ticket machine, you'll need your reference numbers which are stored in the bookings section to view at any time.

Using your Smartcard
Request a new Smartcard through the app when making your next ticket purchase. We will then send you your Smartcard in the post. You may then load the ticket onto your Smartcard at the gate.

We sell Flexi season tickets to match your own travel requirements.
Updated on
Aug 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages and App info and performance
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
1.51K reviews
Luna Y
June 27, 2022
Doesn't load tickets. I have my NFC activated but it doesn't load the new flexi season ticket I currently have on my phone instead it only shows the old one I bought. I can actually see all the tickets I bought in the Bookings section of the app but not in the NFC ticket loading. Everytime that I scan my card at the gate I have to ask for help from someone and I slow down the queue.
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A Google user
November 7, 2018
Terribly slow, seems to connect to some server every step of the way - this takes literally minutes. Downloading tickets doesn't make any sense as it still tries to connect even after you've downloaded them. As it is so slow, on two occasions my phone went into screen lock during payment processing, which for some reason made this app to auto-cancel the booking even though it was successful. Cancellation email states I've been refunded, which never actually happened. Have to sort this out with the bank now. Horrible and disappointing.
2 people found this review helpful
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A Google user
January 14, 2020
Technically it does the job, but the user experience is awful. Not sorting tickets by date, not archiving tickets valid in the past, unclear UI for tapping on a screen area to open a ticket, not remembering the last ticket I had open (crazy given I have to use the same ticket twice at either end of the journey and I'm not going to use the app otherwise), the list goes on... Having 3/4 of the scanners on gates out of order hardly helps either, but that's not the app's fault.
2 people found this review helpful
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What's new

In this update, we are bringing you Google Wallet integration, making it easier for you to access your tickets before, during and after your journey!

Adding tickets to your Google Wallet makes accessing them as easy as a simple click.

And still no booking fees!

The update also includes bug fixes and performance improvements.

Look out for further new features arriving soon.