Mi Movistar Ecuador

4.8
151K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Take advantage of unique benefits in the Mi Movistar app!
Recharge, activate combos and receive gift megabytes. We even have a birthday present.

Only in the APP you will find promotions and discounts every day of the year.

Manage your line

Check your balance: see the detail of your consumption of megabytes, minutes, SMS or the balance of your recharges.

Activate Combos: buy your combo quickly and easily with your favorite card. If you activate the automatic renewal you receive double the GIGAS.

Check your bills: check the last 3 months from the palm of your hand. Remember that you can pay with your preferred card.

Help chat: solve your doubts directly by chat with our BitBit customer service.
Updated on
May 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 3 others
This app may collect these data types
Personal info, Messages, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
150K reviews
Bob Zwanink
August 15, 2023
Trying to deactivate voicemail with the app but I cannot even login. Would like to see if the app allows me to stop movistar spam messages as well. Please fix the login, I don't receive a confirmation code.
10 people found this review helpful
Did you find this helpful?
Telefónica Movistar Ecuador
August 25, 2023
Hola lamentamos tu experiencia, cuéntanos lo sucedido queremos ayudarte con cualquier novedad en la App 📱, puedes comunicarte a nuestro WhatsApp 0999001140. Seguiremos trabajando para que nos califiques con 5 estrellas. #ServirteNosMueve😉
A Google user
September 14, 2019
Venden productos como Movistar Play que no se encuentra en el Google Store Each time I try to communicate with someone through any of the channels, they hang up or don't respond. I got daily calls to upgrade my plan. 11/sept When I accepted, they hung up, after asking a question which was not answered. I've been trying the online chat, same problem. Movistar offers good products and services but knows nothing about customer service. 13/sept/2019 El vínculo no funciona y no responden en el chat
39 people found this review helpful
Did you find this helpful?
Telefónica Movistar Ecuador
September 11, 2019
Jessie, muy buenas tardes te saluda Juanjo, te cuento que en Google Store, puedes descargar la aplicación de Movistar Play por medio del siguiente enlace https://play.google.com/store/apps/details?id=ec.movistar.go y también puedes comunicarte con nosotros para ayudarte con tus dudas, consultas o compras por WhatsApp al número 0999001140.
A Google user
October 18, 2019
Everytime I try to select a promotion that thing doesn't go through. If you don't have balance good luck trying to recharge through the app
27 people found this review helpful
Did you find this helpful?
Telefónica Movistar Ecuador
October 20, 2019
Hola Paul te saluda Ari, por favor detállanos tu inconveniente por medio de nuestro WhatsApp 0999001140 para poder verificar la novedad presentada en tu línea, adicional nos brindas una captura del error ¡Será un placer atenderte! °

What’s new

¡Actualiza tu app Mi Movistar para seguir disfrutando lo mejor!

En esta versión realizamos mejoras internas que optimizan el rendimiento, la estabilidad y la seguridad de la App.
Seguimos trabajando para que cada vez tu experiencia sea más rápida, confiable y fluida.

¡Descarga la última versión y mantén tu App siempre al día!

App support

About the developer
CATHY ALEXANDRA MORALES LOPEZ
telefonicaecuadorapp@gmail.com
URB. CASTILLA MZ-10 SL-14 / LA AURORA (SATÉLITE) - DAULE 091910 Guayaquil Ecuador
undefined