Snap Send Solve

Name: Snap Send Solve
Availability: InStock
Rating: 3.8125 (4731 reviews)
Author: Snap Send Solve Pty Ltd

Snap Send Solve Pty Ltd

3.8

4.73K reviews

Government

100K+

Downloads

Everyone

About this app

Each week you’ll have the chance to win $250, PLUS $250 for a charity close to your heart.

Last year, over 85,000 Snaps were sent and, thanks to our hard-working Solvers, over 80% of closed reports were marked as Solved.

In 2022, Snappers donated to charities such as the Cancer Council, Telethon Kids and St. John’s Ambulance Service, helping to better their communities in more ways than one.

One simple Snap could be all it takes to freshen up your neighbourhood this Spring. 

Updated on

Apr 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info, and Photos and videos

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.8

4.65K reviews

Noel Furball

May 21, 2025

EDIT: Thank you. Close and replace sounds like the only viable option then. Previous F/B: WHY can't reports be edited? There's no law that says Snappers can't fix an error. The wording on the "edit review" page: "Edit history is public unless you delete the review." All good, IMHO. Surely, some Snappers have given the wrong address, photo, or something else that simply wastes a Solver's time? In all other respects, this app is fantastic! Thank you for creating this innovative service!

2 people found this review helpful

Snap Send Solve Pty Ltd

May 21, 2025

Hi Noel, Once a report has been sent using Snap Send Solve, no further edits can be made. The best way to update information in a report that has already been sent is to contact the Solver directly and quote your Snap Send Solve report number. Alternatively, you can lodge a new report with the updated information and cancel the original report.

Lara Shelton

June 7, 2025

Fantastic! Although sometimes it goes to the wrong council. It would be great if i could add additional info to a report at least once..ie if i had a photo or same thing happened again a day later etc. I work for a council and receive these reports and would like to see mobile and email mandatory mostly for follow and reporting reasons. I feel like it should be a condition of us. SSS could reach out to find out what dept catagories are used and make them match a bit better. Otherwise i love it.

Snap Send Solve Pty Ltd

June 9, 2025

Hi Lara, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces. We also appreciate your suggestion. We’re always looking for new ideas and ways to improve.

Jason Jordan

May 19, 2025

Have had the App for years. Now I've been logged out?.... Asking me to login? Give email to send link... no link sent.... After numerous emails finally got a link to verify Account?.... Hit verify and EVENTUALLY you get notification that next time you open the app, you will be logged in! ..... Open App and it still needs you to login???....wants email to send link..... around and around and around

Snap Send Solve Pty Ltd

May 21, 2025

Hi Jason, we’re sorry to hear about your log in issue. Can you please email us at contact@snapsendsolve.com so we can help?

What’s new

We’re now introducing video uploads in addition to photos, but only for specific incidents where the Solver can receive it. When prompted be sure to add a video to your next Snap.

As always, we love hearing your feedback—send us a message any time via the Help Centre in the app.

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