3.77K reviews
Content rating
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About this app

Each week you’ll have the chance to win $250, PLUS $250 for a charity close to your heart.

Last year, over 85,000 Snaps were sent and, thanks to our hard-working Solvers, over 80% of closed reports were marked as Solved.

In 2022, Snappers donated to charities such as the Cancer Council, Telethon Kids and St. John’s Ambulance Service, helping to better their communities in more ways than one.

One simple Snap could be all
it takes to freshen up your neighbourhood this Spring.

Updated on
Jun 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7K reviews
Ricardo Martins
June 9, 2024
It is a very good initiative. However there's a lot to be improved, specially in the app. For example, it seems the geolocation is not shared with the person who is doing the fix, and you need to be precise on the address. Some types off gives are assigned to the wrong entity(ie: light poles assigned to energex, where should be council) and you can't redirect. You can't also update a case with some additional info in the app, and so on. But I'm pretty sure it will get better and better soon.
2 people found this review helpful
Snap Send Solve Pty Ltd
June 9, 2024
Hi Ricardo, we are sorry to hear about your experience with the App. We are always looking to improve our app and enable our Snappers to help better their communities. If you have specific issues please feel free to contact our support team at contact@snapsendsolve.com or check out our help page linked here https://help.snapsendsolve.com/en/.
Glenn x
May 8, 2024
Apps seems good, straightforward to use and very useful on the face of it. Unfortunately, you're relying on a council to actually respond and act which they aren't known for. Submitted a snap 10 days ago, was promptly "viewed" and subsequently ignored. Tried following up but no joy.
2 people found this review helpful
Snap Send Solve Pty Ltd
March 20, 2023
Hi Glenn, sorry to hear your report has not been resolved. All reports submitted on Snap Send Solve are instantly sent to the relevant Solver. Can you please share more information about this report and email us at contact@snapsendsolve.com. Thank you.
Raul Nigli
March 29, 2024
Hi team, Super new user here. Great interface, easy to navigate, big buttons, it works as it should on my Android. One big downside is that once submitted, I can't really 'update' the case. So I can't add, remove or edit the description. Or even add another few lines for context. If I'm on the move, I don't have time to give details/context. I want to come back and add more details. Also, if there was a comment section, then the solver and sender can communicate better. There is zero comms atm.
13 people found this review helpful