Snap Send Solve

Snap Send Solve Pty Ltd

About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [[e-mail]](mailto:[e-mail]).

Ratings and reviews

The snapping part works fine. The issues come after that. One solver, the Latrobe Valley Shire. They asign the snap to an internal job but they don't tell you which snap id their job is assigned to. Unlike other Solvers. The app only lets you see up to 40 snaps all the previous snaps drop off the list. Nothing ever ends up in the closed list. if the snap is reassigned to another solver the only way to track this is via emails. SSS have no phone number/chat box for support.

It is a very good initiative. However there's a lot to be improved, specially in the app. For example, it seems the geolocation is not shared with the person who is doing the fix, and you need to be precise on the address. Some types off gives are assigned to the wrong entity(ie: light poles assigned to energex, where should be council) and you can't redirect. You can't also update a case with some additional info in the app, and so on. But I'm pretty sure it will get better and better soon.

Doing great work. There was no online form that I could fill out details for my local council to get rid of a dumped / unregistered vehicle on the road. Found this through reddit and everything was very easy and it automatically finds the local council and state for you. Cheers guys.

What's new

Unite for a cause with Squads. Watch your collective impact grow as you Snap together for a shared mission. See your friends' Snaps and track your Squad's activity with meaningful data.