Pagliacci Pizza

Pagliacci Pizza

About this app

The Pagliacci Pizza app makes ordering pizza delivery more convenient than ever—from wherever you are—and rewards loyalty. Choose from Pagliacci favorites and seasonal pies or customize your pizza. Everything on our menu is available on the app, including salads, calzone, breadsticks, pasta, beer and wine, and gelato. Best of all, loyalty pays. Order for delivery or in-store pick up through the app and earn reward Pags. The bigger your order, the more Pags you earn. Pags may be redeemed anytime or you can continue to collect Pags and watch your balance grow.

Features:
• Loyalty pays—earn Pags (money-saving rewards) with every order.
• Do everything through the app.
• Set your order for delivery or in-store pick up.
• Create a profile to conveniently store your preferences, payment methods, addresses and recent orders.
• Keep a list of favorite items for easy reordering.
• Pay with credit card, debit card or Pagliacci gift card.
• Qualify for bonus Pags days.
• Scan at a store to earn and redeem Pags rewards on orders placed at locations.
• Use at any location except the UW campus stores.

Ratings and reviews

This app logs me out of my own profile way too often. Three or four times I've had to use the "Magic Link" to reconnect my profile with the app. The interface is unintuitive and cumbersome. The app's most important use, using it at Pagliacci's, is buried behind menu items that do not describe the function that you're trying to reach. This app is vastly inferior to the paper Pagliacci's stamp cards that it replaced.

It looks pretty, but some of the steps aren't intuitive, (half and half, adding new toppings,) and it's difficult to go back in case a mistake is made and the big red "ADD TO CART" button gets bumped. Pricing is also not transparent when picking items. I like the rewards at least, although they're pretty small.

If you want to order an as-is menu item (or several), the app is fine; if you want to half and half pizza(s) or change sizes or alter anything in the least, just call them because for anything outside one tap, the app is imcredibly, maddeningly complicated. There's a relearning curve every time. It is my least favorite - and the most inexplicable - thing about Pagliacci and their famous customer service experience.

What's new

Adds ability for customers to place multiple orders at one time
Adds ability for customers to place orders for future dates
Minor UI updates and bug fixes