I had 277 points and you need 250 in order to get a free dozen donuts but it wont let you redeem them. It just keeps saying cannot redeem reward. The employees at krispy kreme have no clue how to fix it. I was told well if you cant figure out the app aint nothing we can do. Complete scam. I will never buy krispy kreme again. I suggest yall do the same.
Not able to view entire message on screen. Never have been able to for the past couple of yrs and app is updated. Most messages dont say when offer expires. Have a birthday message but it's just a pic of donut. I have a Galaxy 7 Edge.
I never had any issues with this app till now. I go to sign in, and it keeps telling me to try back later. So then I tried to reset my account, and it wouldn't allow me to do that either. So I try and create a new account and it tells me, sorry this account already exist, please try again. I had points that I'll never get to use now. Worthless app.
Just spent 10 minutes trying to redeem my free dozen donuts with points on the app and it wouldn't work. Tried uninstalling it, then reinstalling it, connecting to Wi-Fi, all with no luck, each time it would just say "sorry, you can't redeem these right now." Called my wife while at the store and she got it to go right through on the first try after signing into my account from her iPhone. Would be nice if the app worked, or give us an option to login to the regular website to redeem.
The apps is pos Do not add money you will not be able to use it. You can not claim 2 items or you just loose your points. Sux Uninstalled have to do charge back to get money back no support
I have 371 points. Tried twice to use them to buy a dozen. Didnt work during either visits. Had 4g, had employee log me into their wifi for verification. Had to pay for two different sets of dozens. Starting to thank this is a scam. Havent been back since very sad.
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