Krispy Kreme

Krispy Kreme

About this app

Welcome to the Krispy Kreme® app! The best thing since our hot doughnuts. Download now to experience the easiest way to get free treats with the Krispy Kreme Rewards program, plus enjoy easy ordering for pickup and delivery.

Krispy Kreme Rewards
Join today to start earning points toward free treats with every bite and sip. Earn a reward in as little as one visit and redeem your points for your Krispy Kreme favorites. Get a doughnut on us just for joining, plus we’ll make your birthday extra sweet!

Your Order, Your way
Skip the line and order ahead with pickup or delivery so you can enjoy your treats even faster.

Stay in the Dough
Be the first in line for exclusive offers, access to our new limited time doughnuts and fresh updates! Enable push notifications and never miss out on any sweet offers.

Shop Locator
Find the nearest Krispy Kreme shop wherever you are so you can always know when hot, fresh doughnuts are coming off the line with Hot Light notifications.

Ratings and reviews

I have had this app for at least two years now, and I haven't had this many issues since its last update. I have been trying to reach out to app support.... crickets. I also have been trying to use my birthday rewards for several weeks....donut just swirls around and around. I signed into the app from my email to access my birthday rewards and to order a drink. I go to check out and the cart disappeared. I was able to get it back but I couldn't remove the items from the cart. Now points missing

Created account a week ago, wouldn't work to add points upon purchase. Tell me to take the receipt, add points a few hours after purchase. I try to log in to add points, says, address already in use. Duh! For me, that's why I'm trying to use it to log in! I tried: close out-reopen, uninstall-reinstall, power off phone-power back on, every variation of the steps. Can't log back in. Next day, logged in. Error in adding points, try again later. If problem persist contact customer service-by mail.

Before the app was updated & maybe the 1st month with the updates, I never had any issues. After that, it sucked! I can't use the fingerprint to sign in, it just keeps swirling around. If I sign in without the fingerprint, all it shows is the menu. It keeps saying, "Uh oh! There could be a dozen reasons why we can't connect to our servers. Please try again later." when I select anything else on the app. It's been saying that since 2018 & I have uninstalled & installed multiple times. I'm over it!