Refuses to reset my password, my rewards are now orphaned and useless. Company won't respond to inquiries. Time to patronize DD instead I guess...
It completely took away my rewards points and says that they are not configured for the application. This is horrible because the app is up to date and my kids were excited about me being able to get donuts. Please fix this. I want my rewards points back.
Horrible app. Store times aren't accurate. Can't even get a response from customer service after multiple attempts.
Has worked great in the past, but no longer showing my reward points I had been building up???? Fix this, please!!!! I see from other posts that I'm not the only one that lost my rewards points!!! There's a DD a half mile away...and their app works.
Loaded $50.00 on the card and when they tried to scan it at the store it would not work. HOW DO I GET MY MONEY BACK!!
Not working. Points disappeared. Received reward msg for my birthday today, immediately followed by another msg thanking me for using my birthday reward. Literally got the 2 msgs simultaneously.
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