David M
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12/23 STILL DOWN!!! 04/23 They still haven't fixed the app!!! It's ALWAYS BEEN HORRIBLE!! Constant bugs, promos always missing, scan never works in store, never shows accurate selection of what's in store, pointless and TERRIBLE app, website ordering isn't any better either, FIX YOUR TECHNOLOGY!!! IT'S EMBARRASSING!!! Update: 10/23 App is still horrible and they don't seem to care at all! Even called customer service and they told me it's the store locations fault?? Seriously?? Get it together!
175 people found this review helpful
A Google user
Before the app was updated & maybe the 1st month with the updates, I never had any issues. After that, it sucked! I can't use the fingerprint to sign in, it just keeps swirling around. If I sign in without the fingerprint, all it shows is the menu. It keeps saying, "Uh oh! There could be a dozen reasons why we can't connect to our servers. Please try again later." when I select anything else on the app. It's been saying that since 2018 & I have uninstalled & installed multiple times. I'm over it!
280 people found this review helpful
A Google user
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Good try... Good try. But you left out the most basic features: no way to send feedback in the app and no transaction history. I buy 3-4 dozen at a time for the office but my last 3 dozen didn't count for rewards and there is no way to me to look at the history. When I saw it was missing, I figured I would send that as feedback but there was no way to provide the feedback. You don't get a positive review reward not $ this time around. Maybe KK3.0 app will fix things.
70 people found this review helpful