Krispy Kreme

Krispy Kreme

About this app

The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below:

Mobile Ordering
• Place your order for either in-store pickup or delivery
• Customize your own box with a dozen of your favorite doughnuts

Krispy Kreme Rewards™
• Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!
• Exclusive Offers

Hot Light™
• Find out exactly when hot, fresh doughnuts are coming off the line
• Locate the nearest Krispy Kreme shop, wherever you are

Ratings and reviews

Way too many glitches. Last time I tried to order, it gave me an error message when I hit place order. I tried it again, the order went through, then the store called me saying they had two identical orders. I asked them to cancel one, and they never refunded me - I had to dispute it with my credit card. THIS time, I tried to use a reward I had that was about to expire, and I can't login. Keep getting a "technical difficulties" error message. Can't reset my password either - same message. BS.

The app is ok, but I had to give it 2 stars for two reasons. 1) Once, I tried multiple times to pay with my debit card, and it kept on telling me to use a different card. When I got to the location, I was able to pay with the same card with no issues. 2) Not all the donuts available at the store are listed in the app. There is one that comes in the classic assorted box but it's not listed to be purchased separately, I mean, that doesn't make any sense... lol

Store couldn't scan app during visit; told to do as a missed transaction. Had problem submitting missed transaction, contacted help. AI response telling me to use app to submit missed transaction! Birthday reward wouldn't scan at store. Message erases when you go to take picture of receipt, so you have to type it all again. "Upload supporting document" doesn't work. How many ways can an app go wrong? No point in having the app if it doesn't do anything it's supposed to. Give 0 stars if I could.

What's new

Bug fixes and enhancements.