
Jessica Pyeatt
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Update Jacob called me and let me know about the battery bug, and a way to work around it and provided excellent customer service with pricing. App great most of the time accurate locations pretty precise even in low cell range areas. - All below is fixed, great job guys! don't see why there isn't a discount when you have multiple trackers. Recently stopped showing the battery percentage rate I've uninstalled and reinstalled many times but battery level no longer shows percentage.
2 people found this review helpful
Hapn Holdings Inc
March 13, 2025
Oh no, Jessica! That is really frustrating, it's important to us we help make this right. We're very sorry for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@gethapn.com. Thank you.

Lee
I would rate better but it doesn't even work. Been with them since spytec and every time I go to hook up my tracker it's never smooth and always a hassle. This time everything hooked up fine but the app is giving updates from last week. Days of this and im told to wait for the new version of the app. So about a week of this and I've been paying for a service that doesn't work. If I added up all these days Everytime I hook up that it's not working I'm throwing away $.
4 people found this review helpful
Hapn Holdings Inc
January 11, 2025
Hi Lee! We sincerely apologize for the troubles you've had with the app. Please update your mobile app to v7.46.0 to resolve the issue with the activities. Also, the web app https://app.gethapn.com/ was not impacted by this issue. Don't hesitate to contact us at support@gtehapn.com if the issue persists. Thank you.

Mike D
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The last couple of days experiencing this app has been nothing short of phenomenal. The accuracy is wonderful. I have not experienced delays in notifications. The map is readable and detailed as well as the alerts you receive, and most of all, the software is user-friendly. The only downside is that you have to pay for each additional tracker at full price. A discount would be awesome for using two or more trackers. And thanks to the developers for reaching out when I did have an issue!!!!!
19 people found this review helpful
Hapn Holdings Inc
August 18, 2023
Hi there, we apologize for the inconvenience! Please uninstall and reinstall the app to resolve the issue. Don't hesitate to reach out to us at support@spytec.com if the issue persists.