PayByPhone is a global leader in mobile parking payments. More than 95 million drivers worldwide have trusted us with their payments to date.
We simplify journeys for millions with smart, intuitive technology and user-focused features. Available in 10 languages, our app is used across more than 1,300 locations -including cities and private operators - in the UK, North America, France, Germany, and Switzerland.
With the PayByPhone app, we help parking to be quick, seamless, and secure. Just enter or scan the location code, choose your duration, and pay using your preferred payment method - all from your phone. It’s all designed to simplify your journey, so you can focus on what matters most.
Key features:
Start and extend parking sessions remotely
See active sessions at a glance with the Today View widget
Use Maps or Nearby to find available parking
Get SMS or push notifications before your session expires
Review your parking history and past sessions
Pin your parking location to easily find your vehicle
Receive emailed receipts for expense tracking
Pay with credit/debit card, Google Pay, Apple Pay, or PayPal (where available)
Updated on
Apr 8, 2026
Auto & Vehicles
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Downloaded the app, but it won't take any form of payment. I tried 3 different credit cards, including Google payments. Took about 10 minutes of fumbling before I just paid by card at the meter. What a world app, when there is always an error adding a payment method. Had a 2nd person try too...same issue. I think the app is dead.
76 people found this review helpful
PayByPhone Technologies Inc .
February 24, 2025
Hi Paul,
Can you please reach out to our support team if this problem persists? You may have been trying to use the app during a payment dispruption. Thank you
PBP, Jill
Jeff Watts
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April 2, 2026
The app can't find your parking location, doesn't recognize the parking number that is on their signage on the parking meter and there's no way to get help. They have a stupid AI chat bot that doesn't even understand the request to create a support ticket which they say is the first step in getting help. The chatbot is still annoying to use, but once I finally got it to submit a ticket I did get a response via email fairly quickly.
PayByPhone Technologies Inc .
April 1, 2026
Hi
Sorry for the trouble you experienced. Our team is actively working to improve performance and resolve reported issues. If you’re open to sharing more details, please reach out here so we can look into it: https://support.paybyphone.com/hc/en-001/p/chat
Sinqobile
PayByPhone Customer Support
Oran Barber
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January 22, 2026
It used to work fine, nothing to like or dislike, it's just a parking app. Yes, the pop-ups for "deals" were annoying but dealable. The latest update destroyed the app and it's functionality. Now, if you don't register for an account you have to re-enter all of your payment and vehicle info every day. I don't want an account, I just want to pay for parking. I'm tempted to pay an extra dollar a day just to avoid this terrible app.
4 people found this review helpful
PayByPhone Technologies Inc .
February 6, 2026
Hi Oran,
thanks for your feedback. I’m sorry the recent update caused issues, especially having to re-enter your details without an account. We’d like to look into this further. Please reach out to us here so we can assist: https://support.paybyphone.com/hc/en-001/p/chat
Khanyisa
PayByPhone Customer Support
What’s new
This update focuses on improving stability and performance. • Resolved multiple reported issues • Fixed crashes affecting some users • General optimizations and refinements
As always, we’re working to make the app better with every update.