PayByPhone

3.7
91.2K reviews
10M+
Downloads
Content rating
Everyone
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About this app

PayByPhone is a global leader in mobile parking payments. More than 95 million drivers worldwide have trusted us with their payments to date.

We simplify journeys for millions with smart, intuitive technology and user-focused features. Available in 11 languages, our app is used across more than 1,300 locations -including cities and private operators - in the UK, North America, France, Germany, and Switzerland.

With the PayByPhone app, we help parking to be quick, seamless, and secure. Just enter or scan the location code, choose your duration, and pay using your preferred payment method - all from your phone. It’s all designed to simplify your journey, so you can focus on what matters most.

Key features:

Start and extend parking sessions remotely

See active sessions at a glance with the Today View widget

Use Maps or Nearby to find available parking

Get SMS or push notifications before your session expires

Review your parking history and past sessions

Pin your parking location to easily find your vehicle

Receive emailed receipts for expense tracking

Pay with credit/debit card, Google Pay, Apple Pay, or PayPal (where available)
Updated on
Oct 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
90.5K reviews
Gregory Blake
October 8, 2025
It was a decent app initially, but now, not so much. The map section does not work properly or is not currently updated. The map search is for what because I could not select anything in areas. Ontop the fact that the pay station ID does not correlate with the right area. Granted, that is a physical issue, but still makes it more challenging to use the app. Physical station usage is by far better than using this app
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Jericho Noskey
September 8, 2025
It was fine up until it wasn't. I paid for parking via this app, and they sent the payment to the wrong company. So I got ticketed, and all customer service says is to talk to them. I also tried helping and telling them to update who the payment goes to, but just getting told to nevermind about it. They also don't run refunds for anything, so I'm not sure what the point of having this app is. Simply use other payment methods!
2 people found this review helpful
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PayByPhone Technologies Inc .
September 22, 2025
Thank you for sharing this with us, Jericho. That sounds very frustrating. An email has been sent to follow up on your experience and learn more about this incident. Please keep an eye out for Customer Support ticket #1260586. PBP, Jill
Sian Urbano
August 29, 2025
I loved using this app before the update. Now I can't even add my credit card, which is a verified card that has worked before. I keep seeing a prompt to contact my fleet manager, which doesn't make sense. I wish the updated version would actually store my card; there are some places that only allow parking via this app that I can no longer go to park :(
2 people found this review helpful
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PayByPhone Technologies Inc .
September 2, 2025
**Hi Sian,** We apologize for the trouble you encountered. Our team is working hard to resolve these issues and enhance the app’s performance. Feel free to share more feedback here: https://paybyphone.ada.support/chat/. Have a great day. PBP, Joshua

What’s new

We've been busy making the app even better! Here's what's new in this release:

* Lots of small fixes and improvements to keep everything running smoothly.