Why did this app nosedive in performance?! I'm running this on a Pixel XL and I'd hardly call the phone slow or outdated. It takes a few minutes to load up so that I can pay for my meter. This one just takes forever to detect my location or something like that. Did the old one not have to use location? I prefer it that way so I can type my meter number quickly and efficiently. This app just has terrible performance issues where it didn't before.
Latest update has made poor performance even worse. Takes way too long now to complete a transaction. Should have worked on that rather than the new UI. Put some money into servers if that's the problem or clean up the code. Bumped to 4 stars. Performance has been much better the last couple of weeks. This app has saved me from many parking tickets and I can walk by lines at parkade ticket machines.
I hadn't used the app for awhile so when I came to use it again it was asking for a password/pin to use. I was in a rush and managed to put in a code and pay for parking. I then found my phone had locked and I needed a pin to unlock! I couldn't remember putting in a pin but realised afterwards my phone was locked because of this app insisting on a pin/password to use it. My phone was locked and I had to have my phone restored and lost all my stuff on it all due to this app! Very annoyed, why are they insisting on a password/pin when they never requested this before? I now won't use this app due to fear it will do the same thing to my phone.
Password Issues on mobile app as passwords are only accepted containing letters & numbers. Website allows password to contain special characters in addition to letters & numbers. I've set a strong password on website but app won't let me enter it ! Password characters should be the same on website & app. Before you ask, YES I do want to use special characters in my password !
This app is completely useless. Even though I have saved payment details to the app it asks me to enter my payment details again every time I try to pay for parking. Then when I enter payment details again they disappear. Its an endless loop that means I can't pay for parking. My wife has the exact same problem. I contacted the developers who said they'd contact me about it, but a month later and still no response and the app is stil unusable. Until this bug is fixed there's no point using this app.
App keeps hanging and crashing. When parking at hospital I want to be able to pay for parking easily. Currently your app makes it more difficult than cash and you expect us to pay more than cash!!! What a joke. You may as well give up as your making people's lives more difficult not easier.
* Fix for users mistakenly receiving a rate option error in some cases
* No Return Restriction message is now displaying properly
* Most common crash has been fixed