PayByPhone

248K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

PayByPhone is a global leader in mobile parking payments. More than 95 million drivers worldwide have trusted us with their payments to date.

We simplify journeys for millions with smart, intuitive technology and user-focused features. Available in 10 languages, our app is used across more than 1,300 locations -including cities and private operators - in the UK, North America, France, Germany, and Switzerland.

With the PayByPhone app, we help parking to be quick, seamless, and secure. Just enter or scan the location code, choose your duration, and pay using your preferred payment method - all from your phone. It’s all designed to simplify your journey, so you can focus on what matters most.

Key features:

Start and extend parking sessions remotely

See active sessions at a glance with the Today View widget

Use Maps or Nearby to find available parking

Get SMS or push notifications before your session expires

Review your parking history and past sessions

Pin your parking location to easily find your vehicle

Receive emailed receipts for expense tracking

Pay with credit/debit card, Google Pay, Apple Pay, or PayPal (where available)
PayByPhone: A quick and easy way to pay for parking.
Updated on
Aug 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

247K reviews
Paul Spotts
February 23, 2025
Downloaded the app, but it won't take any form of payment. I tried 3 different credit cards, including Google payments. Took about 10 minutes of fumbling before I just paid by card at the meter. What a world app, when there is always an error adding a payment method. Had a 2nd person try too...same issue. I think the app is dead.
88 people found this review helpful
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PayByPhone Technologies Inc .
February 24, 2025
Hi Paul, Can you please reach out to our support team if this problem persists? You may have been trying to use the app during a payment dispruption. Thank you PBP, Jill
Nicole Garcia
August 2, 2026
I just downloaded the app to pay for parking and it won't let me register. I've tried multiple ways to register and I continue to get the same error message. I tried to locate a way to contact support but I don't have an account so I can't even chat with the AI robot Parker they have to problem solve and potentially make a ticket for follow up for me. I would love to have this issue fixed so I can use the app to park when needed. If someone in support would reach out that would be awesome!
5 people found this review helpful
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PayByPhone Technologies Inc .
August 3, 2026
Hello Nicole, We’re sorry for the frustration this caused. If you’re able to share more details, it would help us look into this and assist further. Please contact our team here: https://support.paybyphone.com/hc/en-001/p/chat Kind regards,
Alyssa McNeil
July 17, 2026
This app has a lot of issues. It's the only payment accepted by our commuter rail network so I have to use it for my commute. Every month I get a bill for missed payment, sometimes for multiple days in a week. I'll accept that I may forget one day on occasion but multiple days in a row? Absolutely not. I get stuck paying a surcharge because my payment isn't going through, even though I wait for the confirmation screen to appear before closing the app. It's very frustrating.
3 people found this review helpful
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PayByPhone Technologies Inc .
July 17, 2026
We understand how frustrating it is to receive missed payment notices and surcharges when you're confident you've completed the payment process. Please contact our Support Team so we can investigate further:https://support.paybyphone.com/hc/en-001/p/chat We appreciate you bringing this to our attention and look forward to assisting you.

What’s new

This update focuses on improving stability and performance.
* Resolved multiple reported issues
* Fixed crashes affecting some users
* General optimizations and refinements

As always, we're working to make the app better with every update.