PayByPhone

4.9
224K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

PayByPhone is a global leader in mobile parking payments. More than 95 million drivers worldwide have trusted us with their payments to date.

We simplify journeys for millions with smart, intuitive technology and user-focused features. Available in 10 languages, our app is used across more than 1,300 locations -including cities and private operators - in the UK, North America, France, Germany, and Switzerland.

With the PayByPhone app, we help parking to be quick, seamless, and secure. Just enter or scan the location code, choose your duration, and pay using your preferred payment method - all from your phone. It’s all designed to simplify your journey, so you can focus on what matters most.

Key features:

Start and extend parking sessions remotely

See active sessions at a glance with the Today View widget

Use Maps or Nearby to find available parking

Get SMS or push notifications before your session expires

Review your parking history and past sessions

Pin your parking location to easily find your vehicle

Receive emailed receipts for expense tracking

Pay with credit/debit card, Google Pay, Apple Pay, or PayPal (where available)
Updated on
Jun 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
223K reviews
Paul Spotts
February 23, 2025
Downloaded the app, but it won't take any form of payment. I tried 3 different credit cards, including Google payments. Took about 10 minutes of fumbling before I just paid by card at the meter. What a world app, when there is always an error adding a payment method. Had a 2nd person try too...same issue. I think the app is dead.
82 people found this review helpful
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PayByPhone Technologies Inc .
February 24, 2025
Hi Paul, Can you please reach out to our support team if this problem persists? You may have been trying to use the app during a payment dispruption. Thank you PBP, Jill
Keith Baker
June 3, 2026
1)find nearby lots never works, have to make sure to get the number or have it in recents. 2)in addition to the parking cost going up when changing to the app we also got ads in the app. wow, that support option was even worse, if I could lower the rating more I would. it's about the worst chatbot I have ever experienced. it seems to just throw random unrelated "suggestions" into the chat. now the ads are in the midst of prompts needed to complete checkout. what a nightmare.
2 people found this review helpful
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PayByPhone Technologies Inc .
February 5, 2026
Hello, Sorry for the inconvenience caused. We’d be happy to help troubleshoot and gather a few more details. Please connect with us via our virtual assistant here: https://support.paybyphone.com/hc/de/p/chat Thanks! PBP, Jill
Vincent Carrasco
June 14, 2026
This is actually the worst experience I've ever had with a parking app. I've been able to get 1 session and after that bo more sessions will go through. No matter what payment method goes through it doesn't work. This app is actually useless. I've attempted parking in 4 separate car parks through payby phone and none have worked. If you take anything away from this just get RingGo. It's so much better and actually let's you pay for parking. I would give this 0 stars if possible.
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PayByPhone Technologies Inc .
June 14, 2026
Hi Vincent, Thanks for your feedback, and sorry things haven’t been running smoothly. We’d be glad to take a closer look if you contact our support team here: https://support.paybyphone.com/hc/en-001/p/chat

What’s new

This update focuses on improving stability and performance.
* Resolved multiple reported issues
* Fixed crashes affecting some users
* General optimizations and refinements

As always, we're working to make the app better with every update.