
Selene Acqua
The app is trash. They updated it a couple of years ago and it hasn't worked since. I've tried uninstalling it, reinstalling it, letting the load screen perpetually load, restarting my phone and any and all combinations of these. It doesn't let you log into your account. There is no resolution for this from the app maker. Do not bother installing this. I also hate how the free drinks expire. No other coffee shop does this. Once you earn them you should be able to use them whenever you want.
2 people found this review helpful

Sherry Burley
I have not been able to open my app for sometime now. I have money in my Bigfoot account and can't access from the app. After reading so many comments with the same issue, I reached out to the developer of this app. Since I can log in on my personal computer, it appears to be my device or specific app session. Issue has been sent to the mobile app team. I am waiting to hear back. My email from the developer is from April 30 2026. I do have to give the tech that was helping kudos for trying.
3 people found this review helpful

Kari Weigel
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This app really needs to be fixed! I can't get logged in for nothing! It just thinks and thinks and never lets me in. I've tried all the trouble shooting to NO avail. Please fix these bugs so we can use the app. I can log in online thru the web just fine so I know it's not my phone or anything I'm doing and clearly I'm not the only one having issues with this app. If I can ever get logged in to use the app I'll update my star score.
5 people found this review helpful