
Selene Acqua
The app is trash. They updated it a couple of years ago and it hasn't worked since. I've tried uninstalling it, reinstalling it, letting the load screen perpetually load, restarting my phone and any and all combinations of these. It doesn't let you log into your account. There is no resolution for this from the app maker. Do not bother installing this. I also hate how the free drinks expire. No other coffee shop does this. Once you earn them you should be able to use them whenever you want.
4 people found this review helpful

Sherry Burley
I have not been able to open my app for sometime now. I have money in my Bigfoot account and can't access from the app. After reading so many comments with the same issue, I reached out to the developer of this app. Since I can log in on my personal computer, it appears to be my device or specific app session. Issue has been sent to the mobile app team. I am waiting to hear back. My email from the developer is from April 30 2026. I do have to give the tech that was helping kudos for trying.
4 people found this review helpful

A Google user
Love the stands, delicious coffee, but the app is less than desireable. No matter how many times I try I can't get it to load the right store, and it keeps trying to send me to stands that are over an hour away when theres 4 locations within 20 minutes of my house. Luckily the baristas have helped me with earning points, so the app is useless to me if it doesn't work. Very frustrating to deal with when I just want coffee in the mornings.
15 people found this review helpful