Love the coffee stand, not the app I love the Bigfoot java in Shelton,wa. The ladies are awesome, and the blended Sasquatch tracks is the best, But the app is driving me crazy. I liked it better before it updated. It constantly freezes and won't let me check my points.
App is horrible I never even bother checking in anymore, since it never allows me to do so through the app, I ask the gals working to check me in using my phone number. Love the coffe, love the service, but the app needs a makeover
Great Coffee, Legendary service....App is Crap!! Forgot your password?? TOO BAD!! You will need to call or email corporate, to get anywhere...no password recovery option. Don't know your login name...TOO BAD!! Call or email... I have seen better apps from far worse companies...someone over there needs to get of the schneid, and "Fix This Mess!!"
app isnt anything special. Besides just tracking you points. Doesnt let earn free stuff like it says. Or doesnt work. I love Big Foot Java, and the girls know what i want when i pull up. They are awesome on West Valley
So annoying! The last couple times I have come here I told the girls I checked in and she said ok! Well I checked my points and this is the 2nd time they ripped me off for points. So the previous time I came thru I had 4 drinks one being a child's drink which I know you don't get points for and once again I told the girl I checked in and she said ok! So I have been ripped off for 4 points now. And with how spendy the drinks are they should give me my freakin points. I don't like this crap. Why can't they be paper cards?
Coffee good, app sucks! Love the coffee at big foot but the app is NOT user friendly, intuitive, or even helpful. There is a big difference in IOS app and Android version. Hopefully developers make timely improvements. They should check put Dutch Brothers app, that's awesome!!
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