
Alisa Moore
app would be 5 stars if orders went through or you could actually get ahold of someone when it glitches. If you add a tip to the order it will never go through to the local Shipley you choose, then you can't get a refund or pickup your order or get in contact withsny form of support so your just out money. Happened twice now and I still haven't gotten any response from corporate l, very disappointed.
4 people found this review helpful

Zach Smith
- Flag inappropriate
- Show review history
Horrible app. No way to see what upcoming rewards are. Some menu items are missing, so you have to order them in store anyway, making app orders pointless. Also there is a $2 service fee on EVERY ORDER in app or online. Apparently they didnt make enough off of tips, so they are now mandatory. You can still earn points by scanning the app in store, but when you redeem a reward, you will be paying the service fee. At this point I'm not sure if the app is worth the storage space it uses.
4 people found this review helpful

Noah Ehrhart
- Flag inappropriate
- Show review history
The app is fine, but it never lists the drinks there; it only lists coffee. In the location, I clearly see soda, milk, and other drinks. Also, one time I went to another Shipley's, they were out of something, so I asked for a refund for that item, and they couldn't. I don't get that. When placing orders, it says, "What number for updates about this order?" And it automatically adds a tip WHO IS THE TIP GOING TO? The managers? this is stupid
6 people found this review helpful