
Zach Smith
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Horrible app. No way to see what upcoming rewards are. Some menu items are missing, so you have to order them in store anyway, making app orders pointless. Also there is a $2 service fee on EVERY ORDER in app or online. Apparently they didnt make enough off of tips, so they are now mandatory. You can still earn points by scanning the app in store, but when you redeem a reward, you will be paying the service fee. At this point I'm not sure if the app is worth the storage space it uses.
1 person found this review helpful

Cindy Riley
Awful app. Registered as a new user. went to collect the rewards and it would take. every time I tried to fix it, it cleared out my whole cart. Then it said gpogle pay doesnt work and the store is having issues, but wouldn't let me select a new option. Ended up paying in person with no rewards, and as a first time customer of shipleys, I was not impressed with their lack of quality in the store either. deleted the app. won't come back

Noah Ehrhart
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The app is fine, but it never lists the drinks there; it only lists coffee. In the location, I clearly see soda, milk, and other drinks. Also, one time I went to another Shipley's, they were out of something, so I asked for a refund for that item, and they couldn't. I don't get that. When placing orders, it says, "What number for updates about this order?" And it automatically adds a tip WHO IS THE TIP GOING TO? The managers? this is stupid
5 people found this review helpful