Veo - Shared Electric Vehicles

VeoRide

About this app

Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride.

HOW VEO WORKS
Step 1: Find the closest e-scooter, bike, or e-bike.
Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride!
Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest!

Questions about Veo? Send an email to [e-mail] or visit our website, www.veoride.com, to see all the places you can Veo today!

Ratings and reviews

For the most part, the bikes are very helpful and distributed evenly on my area. The support team has been fairly quick and understanding as well. However, several times recently I have encountered an issue when I start a ride. The bike moves for the first few seconds, then it power off. The app tells me I cannot park, because I am "outside the forced zone." I'm not sure what that error means, but it has forced me to walk the bike to where I found it, charging me in the meantime.

In theory this is a great service. Lots of bikes and scooters all over town, convenient labeled parking areas, and easy payment. However, I've had several issues in just the few weeks I've been using it. Several times I've been charged for 0 minute rides because the bike locked without my input. Customer service hasn't responded to those issues. When I've reported mechanical issues with bikes, I've gotten no communication back, and no refund or rebate despite having bikes that were unrideable.

App often will have connectivity issues, and with the electric ride you're charged by the minute. A few extra seconds is 50¢ more, and I almost always have to close and re open the app just to stop them from charging me. It's convenient (sometimes) but the rides are almost always under maintenance and it's more of a hassle actually unlocking and locking one than it would be to just walk where you need to go. This app could be way better with some optimizations to how/when users are charged.

What’s new

- Bug fixes and performance improvements.