PhoneWatch Alarm

Sector Alarm Group

About this app

The PhoneWatch App reassures you that your home is safe and puts you in control from anywhere, anytime.

This is the app that gives you control of your security system and it couldn’t be easier.

You can:

- Arm and disarm your system from anywhere in the world

- Check the temperature in every room or floor and across the whole home

- See which doors and windows are open or closed. If you arm your system with windows left open, you’ll get an alert.

- Check that family members have arrived home safely

- View your security system’s activity log.

- Easily check that everything is fine at home with an on-demand photo when the system is armed

- Turn your lights and appliances on and off with your smart plugs

- Lock and unlock your home remotely with your smart lock

- Manage secure access to your home for family members and friends

And there’s more to discover when you download the app.

To use the PhoneWatch App, you must be a PhoneWatch customer and have a username and password.

If you’d like all the benefits PhoneWatch customers enjoy, you can find out more about our home alarms:
phonewatch.ie
[phone]
Customer support opening hours 09.00-18.00 Monday - Friday

Ratings and reviews

The app doesn't work properly since the latest update a week or so ago. Every time I try to log in to set/disable the alarm, it either takes multiple attempts to get it to work, or it just times out constantly. This morning, I disabled the alarm 3 hours ago, and in the app's still showing as fully armed. Pointless to update an app's aesthetics at the expense of its functionality.

It's 50:50 if this app will work on any given day. Terrible app and find the phone watch products in my house mediocre at best. Keypad doesn't turn off alarm first time pin is entered, have to enter it several times, there's a delay when entering house that I've to stand at the door for 10-30 seconds before sensor recognises I've entered the house so I can disarm. Reported all of this before, no change. Will more than likely look at other providers when contract is up.

The concept is great, but the app doesn't work at all. I've never been able to get the temperature, it just says offline all the time. When I try to turn on and off the alarm using the app, it takes ages and it's hit it miss whether it will actually work. Usually it takes multiple attempts and it might eventually just appear on the app that the alarm is off when in fact it is on. I wish this worked properly as it would be very handy.

What’s new

The latest version contains minor bug fixes.