I love just selecting the photos I want and having them sent to me. Shipping is not as quick as other sites, but I didn't mind. The shipping cost is about equal or slightly more than printing and picking up at a local store, but for convenience this is worth it. FYI, only one print of each photo is "free" per month, so you pay for multiple copies.
Cropped some photos badly, probably the ones I cropped but freeprints takes the original size and crops them again? Be nice if it showed preview crop when selecting pics.. Convenient but not cheaper than wallgreens with basic shipping. 50 50 I'll use again.
At first I thought it was a scam, but then I started receiving my prints in high quality, no adds on the back of your prints or anything weird. The thing is that if you want multiple prints of the same picture (within the same month) that will be on you at a very low price. Which is awesome!
All photos lost if not ordered immediately. I made two books. One all pictures were saved. The second, I received an email from Free Prints saying to come back and order. In the email was a picture of my book, including the picture of my deceased uncle I chose for the cover. When I clicked on their link to go back to my account to order , the pages were blank. 14 pages out of 126 were saved. Then they priced to tell me you can't save the books. There was no warning when I made my book and logged out. If that is the case they should warn the customer.
I love this app. I was afraid it would be a gimmick but it ended up being great. I have gone to see family and taken pictures and then ordered them and mail them to the people I was visiting. It is easier than going to develop pictures and then go to the post office. These guys also have a photo book app which is even better. I don't order prints often but I order the photo books all the time.
The prints themselves are of good quality. However, customer service does not take responsibility for when the app glitches and you lose your month's free prints (pix wouldn't finish uploading due to said glitch.) They will not credit the 85 prints lost to the app error. Very disappointing.
Thank you for using FreePrints! We listen when you talk, and we truly appreciate your questions and comments. Please keep sending your suggestions to email@example.com. We reply personally to every email. FreePrints 2.13.1 contains miscellaneous fixes and performance improvements.
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