Great Experience! I heard so much negative about the DH digital coupons... Phooey! My first experience was great! Store location: 2800 block of W Erwin Tyler, Texas. Greeted by cashier upon entering store. Assisted by employee, Jason, who was very personable & helpful. Thanks DG for offering coupons to help me stay on budget!
Use to work & I use to like it When I started using DG app, it worked & I loved it. Told friends & family to use it, etc. Saved some money, awesome....Then I went shopping for items I had coupons for in my app and when I checked out, none of my digital coupons worked. I even had the cashier ring me up twice! All the manager said was sorry look for the # on the website. I emailed & I called DG - I was fuming! No one to speak with and I got an email back saying NEXT time try these pointers, I did already! That was all the response I got.
Don't put coupons on if you can't use them! I have actually used this app a few times and most of the coupons did fine. However, there was one really good one for Herbal Essence shampoo that didn't work at all. After my 3rd trip I asked the cashier and she tried to get it with no luck. She then called the manager on duty ,who just voided off the shampoo and walked off! I left comment on DG website with my email address, no response.
For Those Having Problems For those of you having problems at the register, ask the cashier to hit clear, so you can type your number into the machine. The cashier hits total to total the amount and add tax, it has to be applied before total. All the cashier has to do is hit clear, allow you time to enter number, then hit total again. It's the same for paper coupons. That's the way the system is and coupons can't be applied to taxed amounts. If you have any other issue, the coupon is out of date or already used. Just ask them.
The worst ap I have ever used Never left a bad ap review before. I have been sitting in the DG parking lot wasting my data for 23 mins trying to log into this ap to save $3 on tide pods. If you're going to require mobile coupons for seals I would suggest making sure the ap actually works. Driving across town to Walmart to get what I need.... And paying $2 more to get it all in one place and will save $ with their very user friendly ap! Using Droid Turbo 2.
Glitchy. A few times when I use the digital coupons, it freezes the register the cashier has to restart and they "think" my coupons go through. They don't. I end up spending way more than I plan to because it doesn't work.
We’re working hard so that you can save even more!
• Fixed the issue causing the screen to auto-scroll to the top when a Digital Coupon is added
• Removed unnecessary functions to improve battery life
• Other minor improvements
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