AK G
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This app has a wonderful UI. And I was really looking for something to use to make wire transfers virtually. However, there is a lot of improvement needed to pay attention to customer support. I needed to make a payment to buy an asset. The money did not make it. Everytime I tried to reach them I was told time and again that they will update me soon and have me wait until I reached out to them again. Well, turns out I got my back into my account and I lost a very profitable deal. Really upset!
5 people found this review helpful
Plastiq Inc.
August 8, 2022
Thank you for your feedback. We sincerely apologize for the trouble and would be happy to discuss further. Please contact us at https://support.plastiq.com/s/article/contact-our-service-team. Thank you.
Xavier Thomas
This App is all marketing. DO NOT WASTE TIME. The Scenario: You have given your word to a vendor to pay them. You come across this dumb A## app that gets you excited about being able to keep your word. You choose any credit card account you want to send money, and a day later an email says it was cancelled. Now you look like a effing liar to your vendor, you tied up your usable credit, and your searching for an alternate. No Customer service exist at all.
6 people found this review helpful
Plastiq Inc.
December 22, 2022
Hi Xavier, we understand this can be frustrating and we're sorry to hear this. We would love to take a look at the issue. You can reach out to our customer support team at https://support.plastiq.com/s/article/contact-our-service-team.
Ashley Mo
Love using Plastiq to pay my rent and utility bills with credit cards and earn points. In the app you can see all payments and their statuses in one list, which is convenient if you are forgetful like me.
10 people found this review helpful
Plastiq Inc.
March 31, 2022
We're so glad that we can help you manage your payments, Ashley! Thank you for your kind review.