PlatesReady Order Manager

YS Progress Inc.

About this app

PlatesReady Order Manager is the all-in-one tablet app for running your restaurant's service — from the first incoming order to the final receipt. Built for busy kitchens and front-of-house staff, it keeps every order, booking, and payment in one fast, focused workspace.

LIVE ORDER BOARD
• See every active order on one board, grouped by Scheduled, New, Preparing, and Ready.
• Advance each order with a single tap through a guided workflow — including the delivery leg (out for delivery, delivery failed, completed).
• Handle pickup, delivery, and dine-in orders side by side.
• New-order alerts with sound and automatic receipt printing, so nothing is missed.

BOOKINGS & RESERVATIONS
• Confirm, seat, complete, cancel, or mark no-show in a tap.
• View paid deposits and refund previews at a glance.

PAYMENTS & REFUNDS
• Issue partial or full refunds with clear payout impact — no accidental double charges.
• An optional manager PIN keeps sales and financial data private from staff.

REPORTS
• Daily sales, peak hours, best-selling items, and tips — your day summarized in seconds.

PRINTING & HARDWARE
• Network thermal (ESC/POS) receipt printing with your logo.
• Reprint any past order from searchable order history.

BUILT FOR REAL SERVICE
• Works offline: actions are queued and synced automatically when you reconnect — orders are never lost.
• Stays calm through brief server maintenance and reconnects on its own.
• Manage multiple restaurant locations from one login.
• Phone and tablet layouts, dark mode, and an accent theme to match your brand.
• Available in English, Spanish, French, Ukrainian, Hindi, and Chinese (Simplified & Traditional).

PlatesReady Order Manager pairs with your PlatesReady restaurant account. Sign in, and your kitchen comes to life.

What’s new

Reliability and safety update — no workflow changes.
• Fixed the bookings screen showing a constant loading spinner.
• Refunds now restricted: manager PIN required, only within 48h; refunds made in your admin panel now show on the tablet.
• Safer offline sync; kitchen tickets aren't lost if the printer drops.
• Faster order board; complete translations.
Please test orders, refunds, bookings, printing, and offline reconnect.