Pros: Good app, large selection of restaurants, my orders have always been correct. Cons: Of my 11 orders to date, 2 have come on time. Most come 30+ minutes later than initial estimate. Ordering from all over the DC area. Update****current order is over 1 hour delayed
I first used Caviar from a browser. I liked it so downloaded app. App only has option to create new account, no option to sign into existing. It tells me my email is already taken and no other recourse. Uninstalling.
Lately I've had a bunch of problems with my order. A few times I order and it gets cancelled because the restaurant I guess closed, and only by checking in on my order status did I learn that. I've been delivered the wrong order
Update: the app doesn't seem to work at all for me right now trying to order pickup. Orderahead was great so it's pretty disappointing to see it's been totally dismantled and ended Original review: Fastbite advertises meals under $15 but that doesn't include tax, tip, or delivery fee. The quantities are also somewhat small.
Easy to use, clear menus. I'm a regular Uber Eats and Favor user, but decided to give this a try and like the interface. However, the original ETA of 7:34 turned to 8:06. It took well over 60 minutes to get food from a location 10 minutes away. I've never waited more than 40 minutes with Uber and it was at least accurate on the delivery time. Customer support just offered me a sorry, we had an issue with courier. Why am I paying a service fee? Really can't offer a first time user anything else? Goodbye
Still looking for an alternative to Uber eats. This app is trash, the restaurants all seem confused how to use it and there is practically zero tracking. It could come in 20 minutes or an hour with no advance notice since the tracking function just doesn't seem to work. Ordered 5 or 6 times and each the same. Also not enough drivers, my pizza was sitting at the shop for 20+ minutes before they could find someone to pick it up.
Performance improvements to make your Caviar experiences better.