Play24: manage your account

4.3
697K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at play24@play.pl if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
690K reviews
j
April 28, 2024
Keeps crashing. After attempting to top up over 15 times, I keep getting the same message over and over of "Unable to retrieve data" I used 2 different cards incase it was a card error but the message was the same. Developers are unable to help using their automated replies as the only language spoken in the app's help chat is Polish and I don't speak Polish.
3 people found this review helpful
Did you find this helpful?
P4 sp. z o.o. operator sieci Play
April 28, 2024
In case of these difficulties, please contact us via chat, which can be found in the Help tab. We will verify the situation and try to explain it.
Kal Skirata
April 17, 2024
the app is fine, but don't use any providers that are local to Europe, they legitimately can't handle the slightest bit of rain. Use Google Fi or Starlink instead, at least those will give you a stable and reliable connection.
2 people found this review helpful
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P4 sp. z o.o. operator sieci Play
April 18, 2024
Kal, please contact us on chat avaliable in Pomoc tab. We'll try to help.
Maria Lewandowska
May 28, 2024
PLAY disabled ipv4 making VPN connection (working from home) impossible. I do not recommend PLAY. Technical support is very slow and NEVER have solved any problem I had, and clients are treated like idiots
1 person found this review helpful
Did you find this helpful?
P4 sp. z o.o. operator sieci Play
May 28, 2024
Maria, in case of these difficulties, please contact us via chat, which can be found in the Help tab. We will verify the situation and try to explain it. If the application works properly, can we count on a slightly higher rating?

What's new

Looking forward to the next season of your favourite series?
But you don’t remember up to when you have a streaming subscription within your Play contract? You can now quickly check this in Play24 by accessing the service details. Plus, some customers will also be able to buy MAX Television and MAX Premium services in Play24. Learn more from banners in “For you” section. Stay tuned and update your app.