
Sivilla Shefa
it's quick, easy, and convenient. BUT you just got to remember that once you make a transfer, it won't show on your account, but believe me, it pulled.. It takes 3 days for it to post to your external account or credit card. But I've seen it post in 1-2 days, so don't keep making transfers one after another. like I did before . Other tan that it's a great app. 👍
2 people found this review helpful
Frontwave Credit Union
April 8, 2025
Hi Sivilla, Thanks for the 5-star rating and review! Thanks, too, for your feedback on transfers. If you're not sure whether a transfer is on its way, check the "Scheduled" tab in the transfers widget - you will see the status and estimated delivery date. If you need more help, please reach out to our Member Solution Center frontwavecu.com/contact.

amber
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App is pretty bad. I couldn't login my first time using it - app said "loading account information" for a few minutes then kicked me out. Edit -since my last review, FCU has really cleaned up the mobile app interface. It is easy to navigate, it is easy to do transfers (inside & outside of FCU), it is easy to make mobile deposits and it is simple and quick to email customer service to let them know I'm traveling or if I have questions. Sorry FCU for it taking so long to edit my original review!
27 people found this review helpful
Frontwave Credit Union
March 22, 2021
Thanks for the new review and the 5-star rating! We are glad to know that the app is working better for you now. Have a great day!!

Nick Ristrom
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Everything works fine except the deposit check function which uses a program to determine if the picture you use is valid. For some reason this program has a very difficult time finding endorsements on the back of the check. As a result I have to endorse my check with a sharpie to point where it bleeds through and even sometimes that doesn't work. It wouldn't as bad if I had the option to submit the picture anyways for human review but that is not an option.
5 people found this review helpful
Frontwave Credit Union
July 19, 2023
Hi Nick, we're sorry to about your challenges with our mobile deposit feature. If you are not already taking the picture against a background that provides more contrast compared to the check color, please give it a try. If you have, we'd love to take a look at the issue. Please reach out to our Member Solution Center at frontwavecu.com/contact.