Porte: Mobile Banking

Populus Financial Group, Inc.

About this app

NO MONTHLY FEE: Receive total, qualifying Direct Deposit(s) of $1,000 or more each month and enjoy no monthly fee.¹

GET PAID EARLY: When you’re enrolled in Direct Deposit you can receive your paycheck up to 2 days faster.⁵

CHARITABLE GIVING: Porte gives to charity when you spend.⁶ Choose a charity in the app and when you make purchases, we make donations.

37,000+ FEE-FREE ATMs: Withdraw money for no fee at MoneyPass® ATMs.³ They’re easy to find in the app.

IN-PERSON SERVICE: Add funds², withdraw cash, replace your card with no wait, and more at an ACE Cash Express location near you.

Porte is a mobile finance app, not a bank. Banking services provided by Pathward, National Association, Member FDIC.

PORTE is a deposit account established by Pathward, National Association, Member FDIC, and the PORTE Debit Card is issued by Pathward, N.A., pursuant to a license from Visa U.S.A. Inc. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Card may be used everywhere Visa debit cards are accepted.

Standard data rates, fees, and charges may apply. Consent to receive electronic account disclosures required to use the app.
1. Monthly fee waived if you receive qualifying direct deposit(s) totaling at least $1,000 in the thirty-five (35) days preceding the date on which the monthly fee is assessed.
2. Add money fee is waived at participating ACE Cash Express locations if you have received a qualifying direct deposit (no dollar minimum) within the immediately preceding thirty-five (35) days. Offer subject to change. See store for details. Porte uses the Netspend Network, which is provided by Netspend Corporation. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend's licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.
3. No ATM owner surcharge or ATM Cash Withdrawal Fees for domestic ATM withdrawals at MoneyPass® ATMs (“in-network ATMs”). Visit the Porte Mobile App for a list of in-network ATMs. All other ATMs may apply an owner’s surcharge fee in addition to the ATM Cash Withdrawal Fee disclosed in your Deposit Account Agreement. Balance Inquiry Fees apply.
4. Make up to $500 in fee-free cash withdrawals per day from your Porte account by using your debit card at participating ACE Cash Express locations. $500 total is calculated based on all withdrawals performed at all ACE Cash Express locations visited in a day. A direct deposit (no dollar minimum) to the account within the immediately preceding thirty-five (35) days is required. See store for details. Although this feature is available at no additional charge with qualifying direct deposit, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. Offer subject to change. This optional offer is not a Pathward, N.A., or Visa offer nor does Pathward, N.A., or Visa endorse this offer.
5. Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
6. After selecting a charity through your Mobile App, Populus Financial Group will donate an amount equal to 0.05% of every debit card purchase transaction, subject to certain terms and conditions described in the mobile app, made with your Porte Debit Card to a charity selected by you through the Mobile App. Netspend, Pathward, National Association, and Visa are not affiliated in any way with this offer and do not endorse or sponsor this offer.

Ratings and reviews

I genuinely don't know if I'll ever be able to use this app again. It ran fine for months, and autofilled my email and passwords when I opened the app. Then it randomly asked me to sign in again, except now the email connected to the app is one I don't recognize nor have access to. I try to use my regular email but it says the password is wrong, when I try to reset it, it want me to use the email I dont recognize. 3 phone calls have been made, nothing has been resolved.

If you get into the app it's a 3 stsr experience. Nothing fancy, but the real issue is staying logged in. The app has you log in, and set up a pin. Half the time, I open the app and it forces me back through login, pin setup, pin confirmation. I "upgraded" from the Flare to the Porte account, and frankly I think the Flare accounts gave better visibility to the health of the account.

This app acts up if you log in too many times in a day. Making it inconvenient for me to check my balance and transactions. I have my username and password saved and use my finger print to open the app and it keeps telling me my password is wrong which I know it's not and gives me an error with my finger print when I literally just logged in with the same credentials the same day. The push notifications also don't work all the time. Sometimes they come through sometimes they don't. Inconsistent!

What's new

Minor fix to improve app stability.