Nataly Starostina
Poor, poor and more poor quality of provided services. It asks to scan your ID, whatever, I can understand the reason, BUT!!! The scan is so below the level quality that can't focus on image, it's all blurred and after doing both sides it says that document sides are belonged to different people!!!! I wish to use negative grade of my mark to this app and bad words unlike it's Dubai and I can't.
7 people found this review helpful
Dear Nataly,
We are sorry to hear that you were facing issues when scanning your ID. Could you please send us an email to support@postpay.io with your mobile number, so we can investigate further what happened?
Wosi Haider
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Extreme poor service. Its good until you've an issue. There is no way to contact, no replies to email, phone number is on automated system and there's no chat support either. Store has issued refund 4 days ago and i have the receipt but its not updated on postpay. Also they should allow repayments upto 4 months instead of 3. As we pay 1 upfront and 2 as monthly payment. So its more like 34% Initial pay and 2 monthly payments of 33%
35 people found this review helpful
Hey there, we're sorry you have had an unpleasant experience with us. Please do reach out to us at support@postpay.io once more and we shall escalate it as well and work to resolve it right away!