Precise Petcare

Precise Services, LLC

About this app

Precise Petcare is cloud-based software for pet sitting, dog walking, and pet care businesses.

The Precise Petcare app gives managers, sitters, staff, and clients mobile access to the tools they use every day, including scheduling, visit management, Pet Care Journals, GPS tracking, messaging, client and pet information, invoices, and payments.

A Precise Petcare account is required to use this app.

If you own or manage a pet care business and would like to try Precise Petcare, visit:
https://www.precisepetcare.com/try-for-free

If you are a sitter, staff member, or client, contact your manager or pet care provider so they can set up your account.


FOR PET CARE BUSINESSES

Manage your business from the office or on the go.

Available manager tools may include:

- Scheduling tools for one-time and recurring visits
- Client service requests and cancellation requests
- Staff assignments, availability, and time off
- Conflict notifications and schedule visibility
- Live Sitter Map and GPS tracking tools
- Client, pet, and staff management
- Pet Care Journals, visit notes, and messages
- Invoicing and payment tracking
- Company settings and branding
- Push notifications based on company settings


FOR SITTERS AND STAFF

Access the tools you need while working in the field.

Available sitter and staff tools may include:

- View assigned visits and daily schedules
- Accept, decline, confirm, arrive, and complete visits
- View client and pet information for scheduled visits
- Create Pet Care Journals with updates and photos
- Use full-walk GPS tracking when enabled
- Access Live Map tracking when enabled
- Use offline mode for My Schedule and Pet Care Journals
- Receive push notifications based on company settings

Available actions depend on the company’s Precise Petcare settings.


FOR CLIENTS

Stay connected with your pet care provider from your account.

Available client tools may include:

- View upcoming and past scheduled visits
- Request new services
- Request cancellation of existing services
- Update client and pet information
- Add pets and care details
- View Pet Care Journals and visit photos
- View a gallery of pet photos
- Pay invoices when online payments are enabled
- Receive push notifications based on provider settings


IMPORTANT NOTE

This app is for companies that use Precise Petcare and the sitters, staff, and clients connected to those companies.

Features may vary depending on your company’s settings and enabled services.

Ratings and reviews

I really like the desktop feature. But I'm constantly having issues within the app. It will show I've uploaded my journal, only to find out it didn't send. I have limited data to work with on my budget and it eats through it having to upload multiple times. Now it keeps closing when I'm trying to use it. I've restarted my phone. Uninstalled and reinstalled. This is getting old quick.

EDIT: Customer service got back to me and gave me a link to clearing the Samsung Keyboard cache. That seems to be working for now. The increase in stars is because the customer service prompt response. Crashing during journal writing for the past week. I have uninstalled and reinstalled the app, plus restarted my phone 4 times. No problems with logging in, out, or confirming visits though.

It's okay. I seriously wish that it would send you a notification of if you have a pet sit that day! For someone who does not do well at keeping track of dates or even what day it is sometimes it would be extremely helpful if this thing would send out a notification like a couple hours before the sit or even at the beginning of the day to remind you that you have a sit that day. I'm also tired of the fact that every single time I open up the app it takes me to a client's information.

What’s new

Bug fixes and reliability improvements, including improvements to app synchronization.