Precise Petcare

Precise Services, LLC

About this app

Precise Petcare is cloud-based software for pet sitting, dog walking, and pet care businesses.

The Precise Petcare app gives managers, sitters, staff, and clients mobile access to the tools they use every day, including scheduling, visit management, Pet Care Journals, GPS tracking, messaging, client and pet information, invoices, and payments.

A Precise Petcare account is required to use this app.

If you own or manage a pet care business and would like to try Precise Petcare, visit:
https://www.precisepetcare.com/try-for-free

If you are a sitter, staff member, or client, contact your manager or pet care provider so they can set up your account.


FOR PET CARE BUSINESSES

Manage your business from the office or on the go.

Available manager tools may include:

- Scheduling tools for one-time and recurring visits
- Client service requests and cancellation requests
- Staff assignments, availability, and time off
- Conflict notifications and schedule visibility
- Live Sitter Map and GPS tracking tools
- Client, pet, and staff management
- Pet Care Journals, visit notes, and messages
- Invoicing and payment tracking
- Company settings and branding
- Push notifications based on company settings


FOR SITTERS AND STAFF

Access the tools you need while working in the field.

Available sitter and staff tools may include:

- View assigned visits and daily schedules
- Accept, decline, confirm, arrive, and complete visits
- View client and pet information for scheduled visits
- Create Pet Care Journals with updates and photos
- Use full-walk GPS tracking when enabled
- Access Live Map tracking when enabled
- Use offline mode for My Schedule and Pet Care Journals
- Receive push notifications based on company settings

Available actions depend on the company’s Precise Petcare settings.


FOR CLIENTS

Stay connected with your pet care provider from your account.

Available client tools may include:

- View upcoming and past scheduled visits
- Request new services
- Request cancellation of existing services
- Update client and pet information
- Add pets and care details
- View Pet Care Journals and visit photos
- View a gallery of pet photos
- Pay invoices when online payments are enabled
- Receive push notifications based on provider settings


IMPORTANT NOTE

This app is for companies that use Precise Petcare and the sitters, staff, and clients connected to those companies.

Features may vary depending on your company’s settings and enabled services.

Ratings and reviews

Well, if the app was reliable it would he great. But instead I have constant problems and can never really trust that I am getting the correct info, or sending it. The GPS function is totaly broken, I have been through the trouble shooting process in its entirety twice, but it simply will not give me the option to gps track. Which is really too bad, since that constant tracking is the one feature NOT offered by the web browser version of the service, and is a major selling point for clients...

I would give this a zero of I could. The update on Nov 6, 2024 completely changed the journal set up, adding in extra steps to complete and add photos. The location tracking is also no longer available. Did you just not UAT this? I award you no points and may God have mercy on your soul.

This app has the longest lag and longest loading time of any app I've ever used. It is constantly unable to sync items for long periods of time. It's very frustrating at times. I don't know why it's so buggy.

What’s new

Modernized login and native app screens, while preserving the classic interface for portals that use it. Improved login safe-area spacing, landscape layout, and password visibility. Updated modern schedule first/last indicators. Includes the latest sync diagnostics improvements.