PSCA - Public Safety

Punjab Safe Cities Authority

About this app

PSCA – Public Safety App, developed by the Punjab Safe Cities Authority (PSCA), is an all-in-one mobile application designed to enhance public safety, emergency response, and citizen engagement across Punjab.
The app empowers users to access vital safety services from their smartphones, including:

Alert-15 Emergency Button: Instantly makes a direct GSM audio call to Police-15 and notifies authorities and the user’s emergency contacts with live location.

Live Chat & Video Support: Connect with support services such as the Virtual Women Police Station (VWPS), Virtual Center for Child Safety (VCCS), and other citizen support platforms. (Video call is used for citizen support and accessibility, not as a replacement for emergency numbers).

Accessibility Support: Sign language video calls for hearing-impaired citizens, ensuring effective communication with support staff.

E-Challans: Check, download, and manage challans conveniently.

Complaint Management: File and track complaints, including Police-15, VWPS, VCCS, and the Meesaq Minorities Center.

Blood Donor Network: Register as a donor, request blood, and track progress in real time.

GPS-Based Services: Locate nearby police stations and access emergency contacts such as Rescue 1122, Motorway Police, and Punjab Highway Patrol.

Mera Pyara Services: Report missing or found persons/children to help families reconnect.

With its focus on digital transformation, accessibility, and citizen convenience, the PSCA – Public Safety App is a step forward in building a safer and more responsive Punjab.

Disclaimer: Video call features are provided for citizen support and accessibility (e.g., sign language assistance). They are not used for emergency numbers such as 15 or 1122.

Ratings and reviews

I hope you are doing well. I would like to request the addition of a new feature in the PSCA application. It would be very helpful if users could track the live location of their family members through the app, with proper consent and privacy controls. This feature would improve safety and security, especially in emergency situations. Parents could monitor their children, and families could stay connected more securely.

I have installed PSCA app and I am experiencing a login issue. Unfortunately, I am not receiving the OTP on my registered mobile number, even though the app is updated to the latest version. Because of this, I am unable to access the app services. I kindly request you to please review this issue and provide a solution at your convenience. Thank you for your support.

Just installed the app and it looks amazing. Very good initiative. App has a clean interface and easy to use. I think we should be able to make a live video call to rescue 1122 as well similar to 15. Because sometimes they have to verify by talking to more than one person on spot and if there is no one else available at that time then call becomes suspicious. This will help decreasing the fake calls as well.

What’s new

We’ve added a public transport planner to help users navigate Lahore with ease. Public transport routes are now available in the app.