
Jan F.
absolutely useless. It told me to update so I did. now the fingerprint reader doesn't do anything, and I can't enter my saved password either. it just keeps refreshing to the log in. I changed my password and it asked me to give them new security questions and answers, but I couldn't read my answers so if there's a typo (it's happened elsewhere) I'm screwed. I have to rely on the website to do anything.
10 people found this review helpful

Harald Kruse
Fingerprint reader doesn't sign in anymore. I'm live abroad and depend on the app to make payments since the website and app won't let you log in from overseas, but you can with the fingerprint reader. This is a critical feature - I can't pay my bill.
20 people found this review helpful

Maria Brand
this app sucks I can't even get into it to pay my bills 45 minutes trying to put my my account number in and it's not taking it telling me it's a wrong account now what do I do I have to call them tomorrow again wait 45 minutes for somebody to help me pay my bill and I'm in the wrong department so they have to transfer me for another 45 minutes that's not the only thing they keep charging me $30 more on my bill every month for what reason I have no idea but then they tell me they straightened it
3 people found this review helpful