This app has not supported the latest Android updates (plural). I cannot log in via the app. It force closes after credentials are entered. This is coming from a basic Android Pixel 6a. This has been an issue for at least 6 months. That is it.
5 people found this review helpful
The app is easy to use and has great features. Like an outage map and report an outage. I had to use the report an outage feature and was very surprised how interactive it was. I got a phone call from a real person who told me what was going on and the expected time it would take to get the power back on. Fyi. It was quicker than they said. Great job to the road crew. Great app
17 people found this review helpful
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3.5 stars. Glad I can view my balance and bills and now schedule payments. However, when I schedule to pay on the due date, it says that I cannot schedule a payment after my due date. So I had to schedule it the day prior. That needs to be fixed. Other bug fixes have improved interface and I'm happy it has fingerprint authentication. Still needs improvement.
90 people found this review helpful
We really appreciate your constructive feedback. We're actively working to introduce new features and improving existing ones in future app versions.