
A Google user
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Worked fine until recent update, now crashes every time I try to run it. Update: uninstalling and reinstalling fixed the issue, for now. I'm sure I'll have to do it again at some point though. Update: yep, I regularly have to uninstall and reinstall the app for it to work. It'll work for a week or so before it just crashes every time and needs to be reinstalled.
24 people found this review helpful
PumpSpy Technology
May 27, 2020
Please delete the app's stored data and cache on your device and relaunch the app. In your device's settings, select Apps, find/select the PumpSpy app, clear data cache AND storage, then relaunch the app. You will NOT lose any of your data, it is stored on our servers. Sorry for any inconvenience.

Adam York
This product is hot garbage. The app is unforgivably unstable and even if you fix it most problems will return. Is the device useful without the app? Nope. Not a good look for something that is supposed to protect your home and give you a piece of mind. I'll be replacing this with something that works and I recommend everyone do the same before the company lights go out. It's just not worth the unknown risk and constant fiddling.
4 people found this review helpful

Matt H
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Update: Added stars. After uninstall and reinstall, it works again. If it lasts, I'll delete the post that follows. No longer works for me either. I can be added to the ever growing list of people that lost their abilities to monitor and use this app & device. Somewhere around that 1 month cutoff point seems pretty accurate. Unfortunately, when I received mine I didn't heed all the warnings and return it right away. It worked and I thought I was going to be good...Nope. I should've listened. âšī¸
6 people found this review helpful