Pura

4.1
1.94K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get the best scenting experience possible with Pura’s smart fragrance diffusers for your home and car. Paired with our smart diffuser and premium smart scents, the Pura app allows you to control, customize and personalize your fragrance experience—all from your phone.

Simply plug in your diffuser, set it up in the app, and let high-end, clean fragrance enhance every space and mood. The Pura app allows you to control scent intensity, diffusion time with custom schedules and timers, ambient light colors, and has an optional away mode.
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.89K reviews
L Ruth
March 1, 2024
Was on the phone for almost an hour trying to get the problem fixed and it's still not working. The app keeps crashing/stopping while I'm trying to put in new scents. It's definitely the app that's the problem. I've trouble shooted and have updated the app, my phone, etc. I've only had this pura 4 for a month or so. Just long enough to use up initial fragrance and buy new fragrance that the app refuses to accept and work. Very frustrated! The app sucks!!
1 person found this review helpful
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Lindsay Staten
February 9, 2024
I've had the pura devices for over a year. No major problems until recently. The physical devices constantly flash red like they are not connected. The app just says to update the app to the latest version (the update is what I think caused the problem). Outside of that it wants me to reset all the devices and check my wifi. It's a bit ridiculous considering it's a wholistic system issue, and my wifi works. My devices no longer function, and there is no real fix.
5 people found this review helpful
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Pura
February 19, 2024
Hi Lindsay, we are sorry to hear about your experience. Could you please update your Pura app to the latest version in the Google play store? If the problem you described persists, please reach out to support@pura.com and we can troubleshoot this with you. Our support hours are M-F 8:00am - 5:00pm MST. Thanks!
Stacey Cahan
January 19, 2024
Setup easy, but that's the only +. Works w/ Google features are useless & buggy. CS's response was "Email Google" & it's not their problem. I've only had it about a week & have the fragrances both @ lowest setting, but got a notification that one was running low and I need to order more. They're both still FULL and were correctly seated in the diffuser. EDIT: removed another star for persistent "running low" notifs AND now the app won't let me log in DON'T BUY
6 people found this review helpful
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Pura
January 29, 2024
Hi Stacey, we are sorry to hear about your experience. We would love to get more details to see how we can improve. Would you be willing to do a short product feedback call with us? If so, we will send you a free fragrance of your choice. If you're able to do this, please email us at discovery@pura.com and we will set up a time to talk. Thanks!

What's new

Improvements
- Removed option to select a different diffuser during Change WiFi flow
- Removed back button during "Smart Vial Education" to improve experience
- Scent intensity slider was jumping unpredictably between levels while being adjusted
- Improvement to allow for short WiFi passwords (under 5 characters)

Fixes
- Double-tapping Away Mode shows two pop-ups
- Add new diffuser button was not responding intermittently

Enjoy your enhanced Pura experience!