
Jon
This app was amazing for years but has been purely buggy for the past 6 months forcing me to have WAY TOO MUCH interaction with customer support, which often takes a little too long for my comfort. I hope it improves and if I renew they can offer me some kind of discount to do so. I've had to reset my password too many times and have had to many hassles for a simple VPN, which should be seamless. All this said, customer support is always very polite and helpful.
3 people found this review helpful

Bee Badenov
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The service itself works well if you don't use their software. If you are getting this for your phone then don't. Just don't. It doesn't even work at all on my phone after the latest update and term changes... it is horrible on my phone. it is worse that I never really know when it isn't running and when it is. it just does it's own thing and the killswitch doesn't work. It is no longer a functioning app. I removed reinstalled deleted cache and data. It no longer connects.
36 people found this review helpful

A Google user
The service is good. However the app says that there are a lot servers that are timeout, especially between 6 PM and 11 PM, I don't know if it is actually happens or not but it happens around that time frame. The service or the app could include more options like Stunnel, AnyConnect, double hop, things like that to be more customizable for users. Otherwise it is good, just give more options to the users.
74 people found this review helpful