
thunderdragonaf
My apartment complex partnered with Pango. it's been horrible. I'm waiting on the registration for my new car and I have to pay to park. the app says $1 per hour. But they have been changing me almost $30 for 8 to 12 of parking. This is a scam! and no one will take my calls to figure out why the massive overcharge. I'll be glad once I don't have to use them.
3 people found this review helpful
Mobile Smart City Corp
November 4, 2025
Pango only charges for the time that you are parking, this is a residential location where you must get pre-authorized for parking payment . You funding source may hold the full amount and then release that amount once the actually parking fee is deducted. Please feel free to call for support 1-877-697-2646

Marek Wasilewski
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Forgot to turn it off after half an our of parking and end up paying for 8 hours. The app does not offer remiders that the time is still running. Contacted customer service. After more than a week, they responded that they only collect the money as a middle person and can't give me refund. And if you want to have reminders or alerts that, eg, your car moved, you have to pay $3 a month on top of the fee the charge you ever time you use their service! Thank you City of Wilkes-Barre!
14 people found this review helpful

Yehuda Ringler
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Decent, convenient, super annoying that it doesn't remind you to stop paying. It could have a sticky notification with a timer. There's a lot of simple things they can do, and did is obviously a money making app so they have the budget, but they just won't do it. Their fiduciary duty is to take as much money as possible, I guess trying to avoid scamming people goes against their best interests. Edit: they charge you extra to opt out of being scammed! It's called pango save. That's low.
9 people found this review helpful