
Christian Drury
I added my license plate number, then immediately realized I entered it incorrectly. Went back, changed it and hit save, then payed for parking. Nope! The license plate number used was the old one, which I discovered a few hours later after my car had been towed. The rest of the reviews are right, this app is literally unusable. You should probably ask for the year/make/model of the vehicle for identification purposes instead of my name, phone, email, etc. which has nothing to do with parking.

Marek Wasilewski
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Forgot to turn it off after half an our of parking and end up paying for 8 hours. The app does not offer remiders that the time is still running. Contacted customer service. After more than a week, they responded that they only collect the money as a middle person and can't give me refund. And if you want to have reminders or alerts that, eg, your car moved, you have to pay $3 a month on top of the fee the charge you ever time you use their service! Thank you City of Wilkes-Barre!
15 people found this review helpful

Yehuda Ringler
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Decent, convenient, super annoying that it doesn't remind you to stop paying. It could have a sticky notification with a timer. There's a lot of simple things they can do, and did is obviously a money making app so they have the budget, but they just won't do it. Their fiduciary duty is to take as much money as possible, I guess trying to avoid scamming people goes against their best interests. Edit: they charge you extra to opt out of being scammed! It's called pango save. That's low.
10 people found this review helpful