Overall this app is pretty good. My biggest complaint however, is that while I have Metra tickets for multiple lines, that is not reflected in the metra ticket screen. There are two groupings, but it doesn't say which line each is for, so I have to play a guessing game when choosing my ticket. Please fix!
Desperately needs a widget! Super handy and convenient to purchase and manage tickets. I use it for metra monthly tickets. Haven't transferred tickets but the call center easily transferred tickets for me when I had to replace my cell twice now. More stars when it gets a widget! Metra conductors are snippy about having tickets available right then and there and a widget would help.
Crashes every single time I launch it. It's been doing this since day one and still not fixed. Cannot add a credit card because the web views are cut off from view so th submit button is hidden. Just so many issues....
I recently lost my u-pass and reported it. I got a new card with the same serial number then I tried to register it to my account again and it says its already registered. I tried to sync it to my account and it would have a small window saying "syncing..." and just goes back to the original page that says "register or purchase". I don't know what happened. It worked perfectly fine until I got this new one.
I use it for metra twice a day. The app is super slow to start, which makes for delays when the conductor comes around. It also crashes the first time you launch it after a while. Aside from starting faster, there should be an option to have it open directly to the Metra tickets screen. Additionally, a way to create a home screen shortcut directly to your monthly pass or even better, a widget that displays your monthly pass, would speed things up greatly.
Hate this company It was hard to find information about how to transfer balances. Turns out it's because they don't allow you to transfer balances - not without paying for a new card. I lost my card with $30 on it and was forced to buy a new one on the spot. Went to the customer service center to get the money off of my lost card to put onto my new one. It's not possible. Now I have to buy a second card to spend my credit. You exploit every opportunity to squeeze money out of your customers.
We’ve added a NEW Multiple Riders feature in My Metra Tickets to make it easier to launch multiple Metra tickets at once for whenever you’re traveling with friends & family!
Other good stuff:
· Various transit tracker improvements
· Link-Up/Plus Bus display improvement
· Pay-with-transit-value improvements
· Accessibility and performance improvements
· Bug fixes
Schedules,delays, alerts & full automation of your commute on all Metra trains