Ricardo: buy & sell

Ricardo AG

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About this app

With Ricardo AI, buying and selling secondhand items becomes smarter, easier, and faster. Try out your new Smart Shopping Assistant: with the AI button or through visual search and scanning to find similar products! And all this for secondhand items starting at CHF 1.-. Download the Ricardo App now 🧡

Shopping with Ricardo: the benefits
✔️ 5 million members: Find a buyer for your motorbike, your antiques or your furniture – anything you like – and make money on Ricardo.
✔️ Around 3 million listings: Check out auctions and offers from private sellers and retailers – on clothing, coins or electronics – and buy new and used items on Ricardo.
✔️ A secure marketplace: With Ricardo MoneyGuard, buying and selling secondhand items is even safer and more transparent.
✔️Smart Shopping: Ricardo AI helps you find your favorite item even faster and easier by taking a photo or uploading an image.
✔️ Buy preloved and protect the environment!
✔️From CHF 1: Many auctions start very cheaply at Ricardo.

How you can make and save money with Ricardo
💰 Save your money
With Ricardo, you can filter auctions by price from as little as CHF 1 to find great deals and offers and save money on the Swiss marketplace.

🌍 Sell sustainable – buy local
Buying and selling used items and local products looks after the money in your pocket – and the planet, too. Secondhand shopping is environmentally friendly and reduces waste and unnecessary new purchases.

💡 Never miss an offer
With the Ricardo app, you can search for items and save sellers. We’ll send you an email as soon as new products are found for your saved searches.

🔒 The Secure Marketplace
For listings with Ricardo MoneyGuard, you can pay with TWINT or credit card, and the money will only be released once the sale is completed. This way, all parties are optimally protected. Additionally, practical shipping solutions make the sales process extra secure.

✨ Smart Shopping Assistant
Ricardo AI recognizes the design, shape, and color of the item you are searching for and shows you either the same or similar items available on Ricardo. The smart shopping assistant helps you find it quickly and easily.

💸 Suggest a price
Product hasn’t sold yet? Price too high? Use the price suggestion feature to snag a buyer or bag a better deal! Sellers have 24 hours to accept or reject your suggested price.

🧡 About Ricardo
Ricardo is a long-established Swiss company with a market presence dating back more than 25 years. We live and love secondhand. You can find around 3 million products and over five million registered buyers and sellers.

‘The app is amazing. You can handle everything very quickly and you’ve got everything under control. Very easy to use. Keep it up!’ – Ricardo customer Rondoloro

Got feedback?
Do you have any requests, feedback or suggested improvements? Feel free to email us at [e-mail] or use the feedback button in our app!
You can also find us here:
Customer service team in Switzerland: Phone: [phone] (Mon – Fri 9 am to 12 noon, national public holidays and public holidays in the canton of Zug)
A free support form is available at https://help.ricardo.ch/hc/de/requests/new

Further information
GTCs: https://help.ricardo.ch/hc/de/articles/115002934305-AGB-und-Reglemente
Privacy information: https://help.ricardo.ch/hc/de/articles/4417494500498-Datenschutzerklärung-SMG-Swiss-Marketplace-Group-AG

Ratings and reviews

Horrible App quality. - You have to close and re-open the app every single time if you want to access your selling overview. - You have to accept/reject the cookies every single time you manage to open that overview, and then again every time you click on refresh at the top. Ricardo once was a great service, now it's just a massive rip-off for people trying not to add to the throwaway culture..

Exhausting to navigate and constantly logs you out - which is annoying but would be less worse if at least the sign-in-process would work decently... Have to be honest and say that I personally prefer tutti in every way.

This app is just horrible and their customer service is even worse. Items poorly describe and complain resolution is despicable. I am now stuck with a computer with no charger and I can't be refunded or I can't even return it. For this reason I can't recommend this app. it's the worst second hand app.

What’s new

You're just in time, the new version of Ricardo is here! It features some valuable improvements under the hood, as well as several bug fixes for the peace of mind of us all.
Enjoying Ricardo? Take a moment to review our app.