
Voletidraco
For some reason after switching phones and attempting to connect my hammerheads to the app it keeps saying it can't find the device. They show up on the list and when I touch them it starts trying to connect but it always ends up saying cannot find the device. It worked just fine when I initially used the app on my old phone but it won't work now.
2 people found this review helpful
Hello there! We are sorry to hear about the issue you have experienced with the app. We are here to assist you. Kindly send an email to googleplay.ca@razer.com with your Razer device's serial number, a summary of the issue experienced, and the link to this post for our reference. We look forward to your email.

John Keefer III
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I hate that the Kaira Pro Xbox Edition, isn't in the list. Even though it is advertised as a mobile/console headset. Please add this model! The PlayStation version is there, and it is for console and PC... 🤷🏼♂️ Anything with Bluetooth can work with a phone. The reason that it's not there because it's for console and PC is lame! It is designed to use with the phone. That's why you can pair the Xbox and phone the same time!
33 people found this review helpful
Razer Inc.
February 21, 2024
Hey there! We appreciate your interest in the app. The Razer Kaira Pro for Xbox is not supported in this app since it is intended for console and PC use. You can install the Razer Headset Setup for Xbox app via the Microsoft Store to your gaming console or PC instead.

Jess Soave
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I absolutely love this headset, I am just having one problem. I have the Halo Infinite kaira Pro headset, and it works great, but it won't connect to the app no matter what I do. If anyone knows a way to fox that! I love how it works for the system and Bluetooth while also having great sound! If you are a Halo fan, this is a MUST HAVE PRODUCT!!
1 person found this review helpful
Razer Inc.
February 8, 2023
We appreciate your interest in the app. We'd like to clarify that the Razer Kaira Pro for Xbox is not supported in this app since it is intended for console and PC use. You can install Razer Headset Setup for Xbox app via Microsoft Store to your gaming console or PC instead.