Liberty Mutual Mobile

Liberty Mutual Insurance Company

About this app

Welcome, Safeco customers!
You can download the Liberty Mutual app and log in with your same credentials.

This app is your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access insurance cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors.

We’re here for what you need
● Access and download insurance cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes

We’re here when you need it most <\b>
● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments

Permissions needed for RightTrack users <\b>
● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.

Ratings and reviews

Account transfer was easy. OTP code will only allow 2 number entries before the app closes the keyboard. annoying you can't just copy the OTP. Should also have the num pad up for that. Downloading my insurance cards does not work. it never saves the fille. had to send it to my email to download. basic functions not great. but overall does the job i guess.

This app is tracking my trip even when I am not in or near my car. I have noticed that I was supposedly traveling when I had been at work for several hours. Today it tracked before I even started driving. I was parked and it was tracking. Also "dings" me for driving certain times of the day. I live in a rural area. I can drive 10 minutes before even seeing another vehicle. They say you can get a discount for good driving, but the odds are stacked against you. It is a joke!!!!!

It's bad enough I've been charged a high rate for my insurance policy but it's even worse when I have to pay more money for road side assistance because I have limited coverage. On mother's day, my car needed a jump so l acquired for help only to end paying more money for the jump and waited almost two hours for them to come in the rain. I was blocked other vehicles from moving out their parking spaces. On top of the they're coming from a long distance because there were nobody closer.

What’s new

Welcome, Safeco customers! You can download the Liberty Mutual app and log in with your same credentials.