Not the best banking app. I use another bank as well as Natwest and their app is alot user friendly, in my opinion. Firstly, I'm able to see pending transactions almost immediately (unless contactless is used) and secondly I'm not logged out if I need to access another programme on my phone such as the calculator or calender etc. It'd be good to see these issues looked at, please.
Bank has bugged us for months to use this app ... and it's useless ! it takes days for transactions to show and it does not keep a running balance... my account has shown the same amount for the last 5 days with no transactions showing at all despite spending virtually every day and transferring money between accounts . In my opinion after using this app if you want to keep track of your account stick to a pen , paper and calculator as this app is days behind
great app, far better than others. The annoying part is that you can not add new paypee via app. The Santander OTP works better. What's the point of using card reader if someone is trying to do this on the mobile phone? He can receive one time passcode since the phone is in his hands, can't he? Update: thanks for your reply. The app is far better than the others on the market. The paypee issue is the only reason for me to take one star away. We use the app to get away from PC. We should not use PC to add paypee as the verification can be done via SMS. This is the in-app operation requiring login so that there should not be any security issue.
Quick, convenient and does almost everything I need such an app to do. Only feedback would be having a live update of money debited from my account rather than 2 or 3 days later. That way I can prevent my account going overdrawn immediately.
Good app overall, very safe to the point of security becoming an issue. If for any reason you change screen (even by pressing the task button) you have to login again. This is impractical, as if someone texts his bank details, you have to either write them down or memorise them to use them. You can always add the option for the user to select automatic logoff time. Also as many stated before, there is no way to know your pending transactions. If these two are added it will become the best bank app.
Always loved the app. However, latest update has bugged me. Decided to change my passcode yesterday & instead of logging in to show my account, the fingerprint login screen pops up. When the back button is pressed, fingerprint login disappears & my account shows as normal. I'm guessing there's a big somewhere
Thanks for banking with NatWest.
Here’s an early festive treat from us:
• We’ve made a few improvements to payments, you can now save and delete payees as well as schedule payments for a future date.
• We’ll keep you posted on getting the best out of your app and keeping on top of your finances, visit Notifications in the Profile menu.
• Manage all of your business accounts in one app, visit the profile menu to add a business.