Error Just chatted online with customer service to be told there's no issue with paym. I've tried taking app off and reinstalling but still no luck so basically we are all wrong and are making up this fault.Paym isn't working for me, pls fix the app
Really getting fed up now!! EVERY time I try to check my balance I have to re-enter all my details again as if I have just installed it and THIS IS EVERY SINGLE TIME!! Sort it out RBS please. STILL NOT BEEN SORTED OUT!!!! USELESS APP 😲. Two weeks later and I am STILL not able to access this app without having to re-enter all my details. What is the point of this app? Someone from RBS please respond to me!!
Easy to use and quick Easy to navigate, easy to set up initially, and quick to access compared to digital banking (desktop site). Sometimes fails to log in and just refreshes as if nothing was entered, but this is a fairly rare occurrence. Only copied 1 transfer contact across from digital banking so need to set those up again, but otherwise brilliant app from RBS. (Hope william n glyn provides an equally great app when im forced to switch from rbs against my will)
Uttershiteinmyopinion. . Dealing with the bank and customer service's is worse though, and couldn't even get through to fraud team when needed to...! But order a pizza online and they freeze your account due to suspicious behavior. Ridiculous on every occasion utter pants.
Worst banking app i've used. I use RBS for my business banking and I have to say I am far from impressed. When purchasing parts from various customers I cannot do simple banking transactions because this can only be done via the desktop version with a card reader. In a world where we are constantly on the move this is a huge fail. Even RBS' sister company natwest offers a much better service. My advice choose a better bank RBS is so far behind the times it is unreal!
Pfttt When will RBS give Android users the same features as Apple users. Its a joke. No fingerprint login, Android Pay etc. Think i may move banks
Thanks for banking with RBS!
With this update we have addressed a bug which caused the app to become unresponsive.
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