Daniel
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Honestly this app was great in 2020 and the hospital itself is amazing, but since then the app has REALLY gone downhill. I have booked over 6+ video call appointments and the doctor NEVER shows up. It says the doctor is busy, reschedules it "sometime in the next 90 minutes," and then after 90 minutes the doctor never shows up and no reschedule notice is ever given again. Just goes silent. Very tired of it. Unless you're using the app to book an in-person appointment, don't bother.
3 people found this review helpful
Naveed Anwar
Your app ia broken after the update, it keeps asking for Bluetooth access, there isn't any way to allow it to use Bluetooth in permissions. I have checked. Already given microphone permission still unable to connect to teleconsult. Fix the app so you don't inconvenience people. Will change rating once fixed.
1 person found this review helpful
Jimmy Chan
Relatively good experience. Can further improve on alerting patients when the doctor calls. Sometimes the moment I rush to my phone and pick up the doctor's call, the app doesn't seems to respond.
1 person found this review helpful