Mobile Facilities by RealPage

RealPage Incorporated

About this app

Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you.

BENEFITS
- Use the Mobile app and save time on manually creating inspection reports and boring data entry
- Access data about the units on the go, and avoid having to make multiple trips to the office
- Increase tenant satisfaction by addressing service requests 3X faster
- Save money on data plans with optional Wi-Fi only syncing
- Seamless extension of OneSite

IDEAL FOR
Ideal for Multi-Family, Student, Affordable, Senior and Military housing

FEATURES
With this property management app you can:
- Create and complete Inspections on the go
- Conduct Move in and Move out, and preventative maintenance inspections
- Take and attach photos to inspections
- Create and address Service Requests
- Manage a Make Ready board
- Manage Turn Caddies

IMPORTANT DETAILS
You will need a OneSite account to use this app. If you do not have an existing account, contact us on our website to have your account setup.

Ratings and reviews

Constantly crashes, kicks you out multiple times daily, has to snch after any button press, can't log into the app directly so you have to log in through the website and hope the timing was right or you'll have to log out and start over. But when it does work it let's your company see that you're using the mobile platform, so there's that I guess

It constantly crashes. I have to uninstall and reinstall weekly. I'm not sure why any corporation would use this. We call it real pain as it adds more work just trying to close out service orders. Definitely not a time saver. EDIT: nothing has changed in almost a year. In fact it's gotten worse. Again, how can any company think this is a good app?

I've updated to the newest version. Been in touch with tech support. Can't get it to sync correctly. A service request will get stuck on my end in my pending sync, and then it freezes. I've done all the proper tech support steps, and even they can't fix it after being on the phone with them. Thought I had it cleared up by deleting the files manually on the phone, just for the problem to come back again 1 week later, and now that won't work, this app is useless.

What’s new

Thanks for using Mobile Facilities! Version 3.70 includes:
Bug fix to correctly display the work orders assigned to the user if only 'assigned to' me is chosen
Resolve stability and crash issues