1.7
5.86K reviews
1M+
Downloads
Content rating
Teen
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.
Updated on
Jan 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
5.75K reviews
Sarah Cloud
July 1, 2025
Man, the previous version, ActiveBuilding was such a great app. Everything always worked and never had any problems signing in. It was easy to schedule maintence and communicate with the apartment office. Loft isn't even close to that experience. I don't think I've been able to sign in through the Loft app even once. In order to pay my rent, I have to click on my reminder from my email in order to access my account. The app isn't even functional on the most basic level.
323 people found this review helpful
Did you find this helpful?
Krishtian Maver
June 30, 2025
I wish My apartment complex didn't use this app, it's absolutely awful, constantly crashing, you try to sign in and it'll fail to load and take you back to the sign in page. or it will randomly just take you back to the sign in page even when it loads properly. Is not user friendly, impossible to navigate and view past and recent payments or bills due. They really should give up on this app.
300 people found this review helpful
Did you find this helpful?
Kayla Silvey
March 27, 2025
App says I can use biometric sign in but, of course, it doesn't work. I still have to sign in every time. Nothing loads except my home page and the settings. App is useless. Notifications don't work. I've tried to change every setting on my phone but it doesn't even list as an app that can use notifications. Horrible update from Active Building.
180 people found this review helpful
Did you find this helpful?

What’s new

Bug Fixes and UI Enhancements.