2.7
4.87K reviews
1M+
Downloads
Content rating
Teen
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About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.
Updated on
Jun 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
4.77K reviews
Kayla Silvey
March 27, 2025
App says I can use biometric sign in but, of course, it doesn't work. I still have to sign in every time. Nothing loads except my home page and the settings. App is useless. Notifications don't work. I've tried to change every setting on my phone but it doesn't even list as an app that can use notifications. Horrible update from Active Building.
94 people found this review helpful
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Zombie Saint
April 4, 2025
UPDATE: This app is a rip off! Now they added rewards for paying rent on time, but you have to use a credit card which will charge you $47 for a convenience fee. you can't use your bank for rewards. absolute scam. App doesn't work. Lets you pay your rent of course. Trying to submit a service request? Don't bother because you can't get to the screen. Want to go to the next screen? Close the app and do it again because it won't load.
82 people found this review helpful
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Brett Ruhm
March 27, 2025
Painfully slow. Inaccurate billing. Can not change account settings like email or other contact info. Ridiculous servous fees for making payments. I'm sure I could go on but I waste enough of my life with this garbage app. I'm forced to use it because my apartment complex makes me otherwise I wouldn't. I do not recommend and am not looking forward to future problems I'm sure I'll have with this app.
27 people found this review helpful
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What’s new

UI Enhancements and Performance improvement