LOFT Living

RealPage Incorporated

About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.

Ratings and reviews

App says I can use biometric sign in but, of course, it doesn't work. I still have to sign in every time. Nothing loads except my home page and the settings. App is useless. Notifications don't work. I've tried to change every setting on my phone but it doesn't even list as an app that can use notifications. Horrible update from Active Building.

UPDATE: This app is a rip off! Now they added rewards for paying rent on time, but you have to use a credit card which will charge you $47 for a convenience fee. you can't use your bank for rewards. absolute scam. App doesn't work. Lets you pay your rent of course. Trying to submit a service request? Don't bother because you can't get to the screen. Want to go to the next screen? Close the app and do it again because it won't load.

Painfully slow. Inaccurate billing. Can not change account settings like email or other contact info. Ridiculous servous fees for making payments. I'm sure I could go on but I waste enough of my life with this garbage app. I'm forced to use it because my apartment complex makes me otherwise I wouldn't. I do not recommend and am not looking forward to future problems I'm sure I'll have with this app.

What’s new

UI Enhancements and Performance improvement