ActiveBuilding

RealPage Incorporated

About this app

ActiveBuilding puts everything in your community at your fingertips. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and more—anytime, anywhere.

Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email.

(Some features may not be available at your property. Contact your community management if you have questions.)



KEY FEATURES

• Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees

• Submit maintenance requests with photos and videos and automatically receive status updates

• Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests

• Renew your lease

• Sign up for events, reserve amenities and (where applicable) pay for them right from the app

• Receive package delivery notifications in-app, through email or via text

• Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more

• Gain easy, secure mobile access using Biometric Login

Ratings and reviews

For an app that is used to make payments, it needs to do that flawlessly, but it fails. Recurring monthly payments are NOT consistent, and will oftentimes shift a couple of days. Almost as if the app does not take into account the different number of days in a month. Sometimes it's the last day of the previous month or the first day of the next month. Once it paid rent a full 3 days early, so it didn't pay it all. This can of course make you be late on payments. Pretty wild, keep an eye on it

It does the job. I've used it at multiple apartments. The most annoying thing about this app is that there is only one message inbox, which inevitably, management will use for everything from extremely important water shutoff notices to spamming inspirational thoughts. There's no way to categorize or prioritize. No way to opt out of stupid messages. Important messages get ignored. Also, it's extremely tedious to mark 100 messages as "read" one at a time.

I upgraded my phone recently and the app would not let me get past entering my password. After uninstalling and reinstalling the app I contacted Support and they tried to close the case without solving the issue. After many emails back and forth their suggestion was to use the browser to log in. They shouldn't have an app if they can't keep up with phone upgrades. Absolutely terrible.