
Alex Pupeza
I have a lot of questions regarding the UI quality (especially about switches to Chrome after any menu button click) , but you are doing a great job and your VPN is working much better than other solutions. Undisputed 5 stars. Thank you guys, it is worth every cent paid, especially during the whitelist-only shutdowns. P.S. not related to the Android app itself: it would be great to have a Linux app (cause ОБС is not working via self-managed Linux configurations)
4 people found this review helpful
Private Network Labs LLC
April 22, 2026
Hello.
Thank you very much for your rating!
For questions about the interface, please contact us via technical support chat.

Сергей Панасенко
This VPN does not allow you to test the service before purchasing a subscription. After buying a 12-month plan, I discovered that the service does not work for my use case. However, even if the VPN does not work, the refund policy makes it almost impossible to get your money back. In practice, there is no real trial period. You pay first, and if the service does not work or does not meet your needs, you are simply stuck. This is the worst VPN service I have ever tried. I do not recommend it.
14 people found this review helpful
Private Network Labs LLC
January 4, 2026
Hello,
According to our Refund Policy, the refund offer only applies to inability to connect to the service using Red Shield VPN apps, and if we are unable to assist with the connection within 5 days after following all our recommendations.